List of related questions and answers «Mail and letter management»
How to correctly connect integration with email (gmail)
There is some mail. How to configure it so that nothing would block mail and send letters? Just to make parsing work.
Task attachment not parsed
Here is the process https://baza.cn.ua/admin/customorder/issue/20157/edit/ It has no investment. If you go to the mail, you can see that there is a...
Add a space to properly parse letters with a public TP
Here's how emails arrive http://prntscr.com/u311ni That is, the link is obtained like this https://crm-onebox.com/support/integratsii-c-onebox/...
Integration not working
Letters coming to the mailbox asu@scoma.ru are not converted into requests based on a letter in CPM, although the integration is configured, the ac...
The type of numerical variables in the letter is just a shame!!!
Variables with numbers in the letter: {|$discountSum|} {|$ordersumbase|} {|$deliveryPrice|} {|$ordersum|} have a different number of decimal places...
Email parsing
It is necessary to refine the setting in the integration - take into account only the recipient that corresponds to the integration - so that when ...
Checking the functioning of the mail client
Please make a check connection button in the integration with mail clients section https://crm.infosaver.ru/admin/shop/integrations/imap-new/contro...
Improve work with mail (when integrating and turning a letter into a task)
1. COPY. When receiving a letter in CRM, it is not clear whether the recipient was in the copy or not. If a copy, then maybe the letter is just for...
Speed up the work of the parser of letters, otherwise it works for a very long time (primitively)
At the moment, using box as a "mailer" is quite difficult, since letters get into the box periodically with a delay, in fact, events seem...
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