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List of related questions and answers «Mail and letter management»

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Correction
If you try, write a note on the page from the side of My account, it appears that the return address is incorrect (the correct address, and not the...
3 answer
Bulk email on OS Box
Previously, on the MVP version, it was possible to select a process in the List of processes through checkboxes. Call menu to send email to process...
Do not process autosubmission of postal addresses
When writing a sheet from the reference card https://astelitgroup.crm-onebox.com/admin/shop/users/9/ 1. Do not automatically select the correct pos...
Visibility of the field "Copy" in the window "Write sheet"
When writing a sheet from the side of My podії, at the merging vіknі vіdsutnє field "Copy". https://astelitgroup.crm-onebox.com/admin/sho...
2 answer
14.09.2021, 12:33
Email is not sent from the system
There is an event http://crm.enzim.biz/admin/shop/event/53433/ But the letter on this event did not reach the recipient and it is also not in the s...
1 answer
Email copies not working in comments feed (process)
Good afternoon, since at least Friday we have seen such a problem - when sending a response to a letter through the process, if there are several r...
3 answer
Transferring an email client from OS to MVP
Good afternoon, I ask you to consider the possibility of transferring the mail client from OneBox OS to OneBox MVP. This is due to the fact that we...
8 replies
Post completion
Good afternoon, I ask you to estimate the cost of improvement: Currently, when sending an email via My Events, if the email has more than 1 recipie...
2 answer
OneBox CORP
OneBox Corp - Інтегратор
Personal license
06.09.2021, 13:54
OS - Email content not showing in mail
https://tcbs.crm-onebox.com/app/email/?userNameMain=Integrator&email=vit%40k... I open the letter, but the content is not displa...
3 answer
04.09.2021, 13:23
OS - Mail/events bug
Letters are not loaded into events and automation does not work. Tell me what could be the problem? We cannot work in the system, processes are not...