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List of related questions and answers «Integrations with messengers»

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7 replies
26.10.2021, 11:00
The client does not have a viber ID although he wrote us a message
Good afternoon. Client https://crm.ohrana.ua/admin/shop/users/200134/ , wrote us a message on 23/10 at 18-47, here is the process https://crm.ohran...
1 answer
25.10.2021, 11:07
Add to group based on message status
Configured action to send messages to BSG World Viber https://rozpakui.crm-onebox.com/admin/shop/workflowstatus/308/action/new/ And there is also a...
8 replies
22.10.2021, 10:19
500 error when opening chat. OneBox OS
500 error when opening chat. OneBox OS
files are not transferred
Files sent by the user are not transferred to CRM, from OneBox either! Messages go away, files don't. What could be the problem?
Doesn't display user posts
There is a process https://practik.crm-onebox.com/admin/customorder/messengers/186808/edit/ It has a block If you write a message and press "...
sending files
Good afternoon. What is the problem in telegram integration?
1 answer
05.10.2021, 11:27
Bug in action
In the task https://ukrpromspec.com.ua/admin/customorder/bistrie-prodazhi/194889/edit/ we moved to the stage https://ukrpromspec.com.ua/admin/shop/...
communication in progress
Good afternoon. To communicate with clients in telegram I use an automatic action once a minute Turn a telegram message into a chat. Sometimes I us...
3 answer
30.09.2021, 11:23
BSG Viber send statuses
Here we set up sending messages via BSG World Viber + sending status tracking https://rozpakui.crm-onebox.com/admin/shop/workflowstatus/308/action/...
1 answer
29.09.2021, 13:30
Switch stage depending on Viber status
Made such a process for mailing lists https://rozpakui.crm-onebox.com/admin/shop/workflow/40/constructor/ Send action configured here https://rozpa...