communication in progress
Good afternoon. To communicate with clients in telegram I use an automatic action once a minute Turn a telegram message into a chat. Sometimes I use the Turn a chat into a process feature. But after that, there is no way to continue communication with the client in the created process, as when using the action Turn telegram messages into a business process, there is no corresponding button in the comment feed. Is it possible, after turning the chat into a process, to continue communicating with the client via telegram?
Original question is available on version: ru
Answers:
Chubenko Mikhail
CHUBENKO MICHAEL wrote:
there is no corresponding button in the comments feed.
Hello. Maybe a checkmark in the comments feed interface settings will help you?
30.09.2021, 16:59
Original comment available on version: ru
There is also a process block "Telegram chat with a process client" - maybe it will help you
30.09.2021, 17:06
Original comment available on version: ru
If it is OS - you need to install the application https://crm-onebox.com/en/app/telegram/
30.09.2021, 17:09
Original comment available on version: ru
block does work. but at the same time, the correspondence is duplicated: both in the block and in the comments. it is not clear why the telegram button does not appear in the comment feed
Derkach Dmytriy
OneBox production
Employee wrote:
There is also a process block "Telegram chat with a process client" - maybe it will help you
Derkach Dmytriy
OneBox production
Employee wrote:
There is also a process block "Telegram chat with a process client" - maybe it will help you
30.09.2021, 17:36
Original comment available on version: ru
Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter.
Log in and comment
Copyright © OneBox 2024
