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List of related questions and answers «Integration with telephony services»

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9 replies
22.07.2021, 16:55
Button for creating a process from the call window
Boxing https://luxshina.ua/admin/ When making an incoming or outgoing call, it is not possible to use the process creation field. The dropdown lis...
3 answer
OneBox CORP
OneBox Corp - Інтегратор
Personal license
21.07.2021, 11:52
Integration with binotel - wire
I registered the number of the binotel on my card When I call I get error 104 I need an example of a request that we send to binotel in order to ...
Displaying the client's name for an incoming Binotel call.
Tell me, please, is it possible to somehow connect the DB of Box and Binotel, so that when a call comes in, the name of the client from Box is disp...
1 answer
20.07.2021, 16:21
Setting up a call popup in OS
Hello! There is no way to configure popup blocks when calling. When you click "add block" nothing happens.
4 answer
16.07.2021, 12:42
Updated on OS - no pop-up window for calls
No popup in the settings I can not select the fields to configure the pop-up window ... the fields are visible, but not selected
2 answer
OneBox CORP
OneBox Corp - Інтегратор
Personal license
15.07.2021, 12:24
Integration with wire numbers
Set up integration with binotel https://stingray.ua/ The Wire client has a number (that is, not a sip-line), the winemaker provides only pushes on ...
9 replies
Call records are not pulled into processes
Incoming calls are sometimes recorded, sometimes not. Outgoing calls are not recorded. Please tell me how to fix it. Example process. Telephony Bin...
2 answer
Phone number auto-formatting stopped working
Phone number auto-formatting stopped working https://more-moto.crm-onebox.com/admin/shop/phone_auto_format/ From 00xxxxxxxxxx to xxxxxxxxxxx Tried ...
3 answer
18.06.2021, 10:14
click to call stopped working
Stopped working click to call through boxing. Telephony from Binotel. Error 104. Only one employee does not work. The rest are all right. The line ...
3 answer
17.06.2021, 09:03
Recognition of contacts in events
Good morning, help me deal with telephony in crm: 1. there are calls via binotel (integration is configured) 2. created a contact today using thi...