Application Questions and Answers «»
26 replies
06.11.2024, 15:51
Congratulations! A voice menu has been set up in telephony, where after the greeting they are offered to press 1 if they want to be called back. Ho...
Company name not displayed
I am trying to display the contact field "Client Company" in the order table columns. I have contacts with the "Company" type and contacts with the...
Configuring the import of process fields from the OpenCart database to OneBox
Good day Tell me how to correctly configure the import of fields in Onebox? I am attaching screenshots. The task is to import the name of the order...
Get additional contact fields when receiving a process
Good afternoon. Please advise when requesting { "fields": [ "id", "client" ], "ordertype": "DESC", "filter": { "statusid": 686 } } on /...
4 answer
05.11.2024, 15:49
When displaying the "List" and "Table", the client's name is not displayed correctly. If you go into the process, Surname, Middle name is displayed...
11 replies
05.11.2024, 12:48
Congratulations! In the dashboard, there is a "Table of the final sums of payments and the number of processes in the specified statuses by period"...
Mass translate characteristics
Good day Is it possible to translate characteristics/filters en masse?
Unable to set up mail integration
I can't set up mail integration with any of the mail services. There are settings with ukr.net; i.ua; gmail; ukrraine.com.ua It gives errors everyw...
2 answer
04.11.2024, 13:00
There is a description in the onebox network app. How are these actions performed? (highlighted in the attached screenshot) There is not a word a...
1 answer
04.11.2024, 11:52
https://askoart.1b.app/24539/ Process for verification. See the templates shown in the "Chat with the client" block. there is a "Complaint info for...
Copyright © OneBox 2025
