Application Questions and Answers

1 answer

Стасюк Юлия Владимировна

12.04.2023, 00:00

2015971732 - Added settings to chat block

For chats, the setting "Show when opening the active chat on the basis of which the process was created" has been added.

4 answer

Ярина

11.04.2023, 20:18

One of the employees does not have access to the box

What can reset an employee's access hourly? Only one card applies, there are no other problems. There is no action on any of the crowns that blocks...

1 answer

Шатохіна Ірина

11.04.2023, 17:50

OS Global Search does not display all information

Good day! Searching by phone number of the client https://crm.ohrana.ua/app/contact/49542/ In the results I see At the same time, after t...

4 answer

Шатохіна Ірина

11.04.2023, 17:29

Question in variable document - link

Good day A document template has been created https://crm.ohrana.ua/app/document/templates/47/control/ A table of products has been added to ...

4 answer

Шатохіна Ірина

11.04.2023, 16:30

Change the main phone number in the contact card without deleting the phone number

Good day! Help me find a solution, I had this problem on mvp, maybe we can find a way out on os? On the example of the process https://crm.oh...

5 replies

Юля

менеджер

11.04.2023, 13:45

Is it possible to use any variables in addition to additional fields in the "Write value in the product field depending on the fulfillment of conditions" action?

In the testing process, it turned out that only additional fields can be used in this action (on the minute crown) "Write the value in the pro...

2 answer

Андрій

11.04.2023, 11:04

Resending the form in the client's account

There is such an unpleasant thing in the client's office, if after editing any field you try to refresh the page, a window pops up with the message...

4 answer

Alex

11.04.2023, 08:31

Bug. Automation

Good day, when you go to automation you can see that there are prescribed automatic actions. But when, for example, you directly switch to automati...