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Application Questions and Answers «Nova Poshta»

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Menu "New mail TTN" does not work
After switching from the order card to the "New TTN mail" menu, the system freezes (everything worked before) and gives an error "50...
1 answer
Missing addresses in the TTN unit interface
Right here On the example of an order http://box.magbaby.ua/admin/customorder/order/69352/edit/ Previously, the address was displayed when creating...
3 answer
20.11.2021, 13:59
Change the address in the TTN parameters block
There was a question https://1b.app/ru/support/logistics-and-delivery-services/10717-pri-sozdanii-ttn... We change the a...
1 answer
11.11.2021, 11:25
Recording dimensions and places in the product card
That was the task https://crm-onebox.com/ru/support/logistics-and-delivery-services/11644-odna-kar...
23 answer
11.11.2021, 10:33
Are branches updated from Nova Poshta?
Good afternoon! Integration with NP, tell me how to see when the NP branches were updated? There is a feeling that once a day is not updated. Main ...
2 answer
08.11.2021, 16:43
IR status getting error - Please enter a valid phone number from the express invoice to show full information
Good afternoon. Regularly in the NP logs there is such an error Please enter a valid phone number from the express invoice to show full information...
2 answer
05.11.2021, 12:43
TTN are not created through the box, and also do not get the current status of the parcels
I guess, since the renewal of the certificates in the new mail is such nonsense. Help to improve food)
6 replies
04.11.2021, 11:46
When trying to create a TTN NP, the contact person field is not saved
Vinikla is a problem with the creation of TTN NP (however, I do it manually through automation). Box https://nosorog.crm-onebox.com/. On the site o...
4 answer
02.11.2021, 13:01
Error when creating TTN
https://josera.crm-onebox.com/admin/customorder/order/5870/invoice/ In the New Mail TTN process tab, I set the parameters for each place of departu...
1 answer
01.11.2021, 16:46
There is no field for entering the address in the creation of TTN
In the process https://crm.ohrana.ua/admin/customorder/dostavka-i-peremeshchenie/2393845/invoic... when trying to create a TTN, the Address field is...