Application Questions and Answers «Events»
Event filter.
Hello! When you select Email and Calls in the event filter, only events for the first Email filter are displayed. https://om24.1b.app/app/event/?ev...
OS - Date picker bug
Problem: Unable to select events without reference to a date. The task is to select the events of a certain contact for the entire possible period....
OS - Question - Can an action remove an event?
How can I remove an event from a process? That is, I need to delete the process and everything connected with it, or a separate event that is assoc...
Evaluate the refinement of the SMS status display
We send SMS, but their status is not clear, sent or some kind of error. Example https://datapoint.center/admin/shop/smslog/ If you open the client...
2 answer
29.11.2021, 12:28
Now, to create a process from an event, you need to make a lot of clicks. Can we refine the setting within which it will be possible to immediately...
4 answer
04.11.2021, 19:12
earlier in events there was an item View in text How can this be done in OS?
OS - Improvements - Working with events
1. Sometimes employees automatically open not the event itself, but the contact card, because it is customary to simply click on the line next to t...
1 answer
14.10.2021, 09:40
How can I prevent an employee from deleting events now? Not so long ago, it became possible to massively delete events https://crm-onebox.com/ru/su...
Letter read or not
https://hte.crm-onebox.com/ Email integration enabled. The events display letters, but it is not clear which of these letters were read in the CPM ...
OS - Latest Events
https://youtu.be/aAgl-jVW4gQ There was a problem displaying events in the block. When the value "all types of events" is set, it does not...
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