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Application Questions and Answers «Mail»

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6 replies
25.01.2022, 09:37
Revising the template before sending
Is it possible to edit the email template for clients to make changes before sending it? Provide such an opportunity for the sales manager,
Mailbox integration error
Knocks out an error in synchronization with mails. Sends letters from CRM. Sends constant errors to ate. mail. IMAP: Connection failed to mmastyle....
1 answer
19.01.2022, 17:04
Regarding the integration of CRM with Google mail
Good afternoon, I have the following question: When sending letters through the CRM system, we noticed the following - some letters end up in the r...
1 answer
Question on the number of sent messages so that Google does not ban?
The client often sends email messages to his clients The question is, do we know the approximate volume of letters in a given period of time so tha...
1 answer
23.12.2021, 11:43
IMAP Status: Not OK
Good afternoon! Gives an error "IMAP status: Not ok ([CLOSED] IMAP connection broken (server response))" What does it affect and how to e...
11 replies
Integration error with the mail service
Hello! How to remove the error? IMAP status: NOT OK ([CLOSED] IMAP connection broken (server response)) https://onebox.constantagro.com.ua:44553/ad...
The html structure is not saved when the sheet is folded from the tab "My Submissions"
The html structure was no longer saved when the sheet was folded from the tab "My Submissions": https://astelitgroup.crm-onebox.com/admin...
10 replies
13.12.2021, 16:05
IMAP parser
Attention! Integration of your OneBox ___ with mailbox ___ does not work. Reason:[ALERT] Application-specific password required: https://support.go...
Zlitaє html at the sheet when resending
When transferring a sheet through My Submit, the html structure of the transferred sheet is used (div. screenshots) https://astelitgroup.crm-onebox...
9 replies
30.11.2021, 10:49
error in smtp logs
Hello, looking through the logs, we saw an error in the smtp logs Please tell me, is this normal? The nature is not entirely clear, and what went w...