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Application Questions and Answers «E-chat Pro (Telegram + Viber)»

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E-Chat Pro BUG - Viber integration not working
https://arp.1b.app/desktop/ integrated E-Chat with Viber and Telegram accounts specified in the integration settings https://arp.1b.app/app/echat...
1 answer
MAKOSH | Analyst of Consolidated Information
12.08.2024, 15:15
The possibility of connecting several different numbers
Congratulations! I am interested in the possibility that the employee can see only his SMS from chats. That is, we have 80 managers, and everyone s...
6 replies
07.07.2024, 16:01
problem with E-Chat
Good day! When connecting Onebox and E-chat, messages sent by us from a desktop or phone are not picked up in chats. That is, the client's messages...
7 replies
29.04.2024, 17:22
Unsent messages #2
Previous topic (in short, "it is not clear from the interface of the paid box application that the message was not delivered to the client") https...
2 answer
09.04.2024, 15:25
Unsent messages
Sent a message to the client in viber from the box, according to this process https://sambag.crm-onebox.com/75765/ How to understand from the box t...
Differences between E-chat Pro and E-chat
Congratulations! I want to know what are the key differences between https://1b.app/ua/app/echat-pro/ and https://1b.app/ua/app/echat/
3 answer
11.12.2023, 13:12
Time of messages downloaded from telegrams
Messages downloaded from telegrams via e-chat have a time of 2 hours less than the current one. I checked with the hoster that the time zone on ou...
3 answer
11.12.2023, 11:54
Incoming Viber messages stopped loading
Last night I stopped receiving incoming messages via Viber. The connection is active. There are incoming messages on the Viber channel in the l...
6 replies
07.12.2023, 14:49
if the file is in a van box and we send it via e-chat, is it possible for the file to arrive as well as the image from viber (not via link)?
Good day. If we send a file with xls format from van box through the integration of e-chat to the client's contact in Viber, is it possible for the...
4 answer
07.12.2023, 13:01
missing account chat message sent via "send to >> echat"
Good afternoon, messages were sent via "send to >> echat" Integration with echat does not work, this sent message does not appear to the user to co...