Application Questions and Answers «»
8 replies
08.07.2021, 13:52
Is it possible to add a setting to the action for importing orders from the outlet, which will, instead of creating a new product, if it does not f...
TTN not tracked
Hello, for some reason TTN is not tracked for some orders. The website says it's taken. And in the SRM - That the deadline has expired. Please ...
finalize the product automation action "Send a request by api"
In the product automation action "Send a request via api", I ask you to improve the ability to unload the main category and additional ca...
Integration with ERC
Earlier there was a question about integration with ERC https://crm-onebox.com/ru/support/suppliers-and-prices/9086-ne-zagruzhaetsya-inf... ...
Evaluation in the default filter settings for product categories
Good afternoon. In the Product Category settings, it is possible to add filters by default http://joxi.ru/1A5YMZpszv7wnA, you need to evaluate the ...
Need a list of IP addresses
Our security service needs the IP addresses of the OneBox mail servers with which the exchange of letters takes place, for the exchange settings
Updating product fields in the table when importing through the process products loading block
Good afternoon, you need to add a checkmark in the "Process Products Loading Block" settings "If the product is already in the proce...
Automation does not work: A contact was found with which there was no communication for more than N days
Good afternoon, In automatic actions once a minute, the action "A contact was detected with which there was no communication for more than N d...
1 answer
08.07.2021, 09:08
I go to Orders. I click "Create a process", fill in the data and when saving an error - "An error occurred". Regardless of the ...
Unloading goods (layout breaks)
The layout breaks if you choose a template, besides, the template cannot be deleted.
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