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Application Questions and Answers «Client's personal account»

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0 replies
01.02.2025, 12:11
Password recovery in the client's account
There are a lot of questions about the "Password recovery in the client's account" functionality. 1. Why are there two buttons for password rec...
0 replies
22.11.2024, 19:33
In the personal account, the setting "Fix the left column while scrolling" in the process view does not work.
In the personal account, the setting "Fix the left column while scrolling" in the process view does not work. It works fine on all other pages, b...
0 replies
07.12.2023, 11:02
Add an app avatar on the My Apps page
Guys, I ask you to display application avatars on this page https://1b.app/ru/billing/apps/, otherwise I was in a hurry and paid for the wrong appl...
0 replies
Insiders - OneBox
Personal license
27.10.2023, 16:01
After registration, the client does not have a phone number
Here is the contact https://univer.1b.app/app/contact/6029738/ After registering with LK, he no longer had a phone number. Although a telephone num...
0 replies
Insiders - OneBox
Personal license
26.10.2023, 13:40
Send only an email to recover your personal account password
Here https://univer.1b.app/admin/shop/boxclient/16/interface/ password recovery settings. in personal account https://univer.1b.app/app/settings/bo...
0 replies
Insiders - OneBox
Personal license
24.10.2023, 16:38
The action does not work for a product added through the personal account
Here https://univer.1b.app/admin/shop/workflowstatus/74/action/new/ is one of the last actions (the “Price per lk” procedure). Should accordingly c...
0 replies
13.10.2023, 09:52
In the client's account, the values ​​in the fields are not saved when switching stages
There was already a topic like this, it was fixed. Same problem again. Please fix it urgently. https://1b.app/ru/forum/client-cabinets/17733-v-kabi...
0 replies
Insiders - OneBox
Personal license
22.05.2023, 19:15
The error does not work if the contact already exists
Here https://univer.1b.app/admin/shop/boxclient/14/interface/ It is worth setting to show an error if the contact already exists, but in fact when...