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Use the OneBox user forum to get the answer to any of your questions. More than 200 employees and partners answer your questions within OneBox community daily

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1 answer
23.12.2024, 14:44
Interested in refining the "Document View" process interface block
This block contains settings for printing documents and printing files with additional fields. I need the option to print only 1 selected documen...
3 answer
23.12.2024, 13:18
our 1box mail is integrated with outlook.office365. We receive letters with a big delay (15-30 minutes)
We receive many emails from clients. our 1box mail is integrated with outlook.office365. But we receive letters with a big delay (15-30 minutes), a...
22 answer
23.12.2024, 12:58
an error keeps popping up and mail doesn't go for some time MAP: Can not authenticate to IMAP server: Could not connect to ssl://outlook.office365.com:993: Connection timed out
This error constantly pops up, either for one email or for another connected to the box, and the mail doesn't go through for some time MAP: Ca...
2 answer
Olmonic
Інтегратор OneBox
Personal license
23.12.2024, 11:58
Change base currency
Please change the base currency to Polish Zloty (PLN) in the box https://babalab.1b.app/desktop/
1 answer
CEO, owwa.com.ua
20.12.2024, 17:08
The Customer Balance report does not display information about the holding company
Good day, The report shows 0, although this is not the case. There is an assumption that this is because the orders are issued to employees of the...
1 answer
20.12.2024, 10:43
Error 500. CRM not working
Good day! The second day CRM box.trudovik.com.ua does not work, constantly gives error 500. If you constantly reload the page in the browser, somet...
4 answer
20.12.2024, 06:52
It gives the error "Error saving. Injection or Xss detected" when saving the product
Congratulations! An error occurs when I add the Instagram code to the additional product field (field name "Video review") - Injection or Xss d...
2 answer
19.12.2024, 16:08
Missing translations of Actions, Settings
In Settings, action names, ... - there are no translations, instead there are "translate_..." type. Even those that were there before disappear.
4 answer
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
19.12.2024, 16:04
Create a document with the division of products into categories
In the business process interface settings, there is a checkbox that allows you to display products by category. There are these checkboxes: ...
URGENT. We need to restore the way of delivering emergency services
Accidentally deleted the Nova Poshta delivery method at the branch