1b.app
Link copied -

OneBox user forum

Use the OneBox user forum to get the answer to any of your questions. More than 200 employees and partners answer your questions within OneBox community daily

Categories
Category
the supplier's price is not updated due to automation (via API URL)
the supplier's price is not updated due to automation (via API URL) the link is correct, it is possible to update manually through this same price ...
Order from Horoshop to CRM not created
Good afternoon For some reason the order was not created in CRM from Horoshop Although the client itself was created and the date of the client cre...
9 replies
Didisoft
Didisoft
Personal license
31.07.2024, 17:35
Doesn't upload photos and videos to BP
Tell me, we pay for the application and there is a problem, photos and videos are not loaded into the BP, is there any way to fix this?
2 answer
31.07.2024, 16:38
Migrating data and settings from one vanbox to another
Hello, I couldn't find information on how to transfer all the information from one vanbox to another (from https://swan.1b.app/ to https://swansoft...
15 replies
Didisoft
Didisoft
Personal license
31.07.2024, 16:05
OneBox Outlook integration not working
We have set up OneBox integration with Outlook, all keys are active and have not expired, The mail server returns errors after each restart of the ...
2 answer
30.07.2024, 16:15
How to change the sending office of Ukrposhta?
Good day! How to change the settings of the Ukrposhta dispatch department?
8 replies
Друкарня "Друкарик"
29.07.2024, 11:20
The window does not appear when there is an incoming call
Good day. Anyone else having the same problem? Integration with the Kyivstar PBX is now partially working: you can make outgoing calls by pressing ...
duplication of products
yesterday I downloaded the product database, at first everything loaded correctly, but later dubbings began to be created (deleted and downloaded a...
Errors when mass sending sms
Good day! https://ceylon.crm-onebox.com/app/sms-alphasms/?page=8 When mass sending messages via Alfasms, an error stage appears on some numbers and...
4 answer
Is it possible to configure the automatic creation and printing of a check for transfer to the Checkbox?
Instant formation of a check is required as soon as the order has arrived in OneBox. Is there such a possibility? Because it is currently configure...