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Use the OneBox user forum to get the answer to any of your questions. More than 200 employees and partners answer your questions within OneBox community daily

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4 answer
02.10.2020, 10:06
Employee access
Good afternoon. Employee cannot add items to orders - https://ibb.co/b3v9b2x They don't show up in searches. What access should be given to him?
8 replies
Transcription Zadarma - Read what the manager says instead of "listen"
Hello. Recently, the well-known Zadarma service has connected the possibility of transcribing telephone conversations into text. Those. there is no...
7 replies
02.10.2020, 09:55
Add "Recipient Data" with Rozetka
Hello! Please support the revision with Rozetka! In Boxing, you need to receive the "Recipient Data" field. Now Boxing only accepts &quot...
5 replies
Personal license
02.10.2020, 09:15
Incoming mail not working
Please check the reason why the magazino incoming mail on supero.crm-onebox.com is not working. I can't get to the check page. Already did all ...
3 answer
CEO, owwa.com.ua
01.10.2020, 22:16
Separate a numeric value from a string
Tell me, there is a field with the value "CsCart#1071" how can I leave only the number "1071" in this field or write it in anot...
Bug. With barcode scanner
Bug when working with a barcode scanner. When scanning, it sends a code to telegram. We recorded a video of it happening. https://youtu.be/cLuTag9g...
2 answer
01.10.2020, 18:36
Sort by name
Please sort by name (where you can not select sorting). https://prnt.sc/urcqkh
7 replies
01.10.2020, 18:20
We propose to simplify the interface elements
1. Remove unnecessary icons - https://prnt.sc/urbog7 Now everyone already knows what phone numbers and emails look like. These icons create extra n...
Error order blunt
Error order blunt When placing an order, it hangs
17 replies
01.10.2020, 16:52
fb messenger
Integration with FB Messenger does not work. Through your account, it turned out to create a process from the message. And no more messages come to...