List of related questions and answers «Logistics and delivery management»
Instructions for connecting the application
We need clarification on how this integration works, we have installed a no-understanding of how to select the required address of Razetka points, ...
Doesn't search for cities in Ukrainian
1. When the option "Search for cities in both languages when entering an address during the process or manual creation of a consignment note" is en...
The address in the order changes after importing the order from Khoroshop
An order is imported from Khoroshop with the correct recipient address, but then the address changes for some reason, here are examples: https://s...
The old sender number is being pulled up
Good afternoon. Recently added a new integration of new mail, when creating a TTN, the sender's number was indicated exactly as in the integration,...
Is Ukrposhta working normally for everyone? (creating TTN, etc.)
Did something change in the settings?
Does not create TTN
Congratulations! For some reason it doesn't create a TTN for address delivery warehouse-door. There are no errors, it saves the changes but there i...
URGENT. We need to restore the way of delivering emergency services
Accidentally deleted the Nova Poshta delivery method at the branch
Problems with Payment Control
Good afternoon! After creating a TTN in one-box, we receive a TTN, where the data about the individual entrepreneur and payment control are correct...
The address of Nova Poshta has been changed
Congratulations! Tell me if the address is changed at the stage of delivery of new mail, does the tracking of the stages continue? is there any act...
Adds payment control which is not available
Congratulations! When creating a TTN, the registry for some reason transfers payment control. In fact, it is not in the process. Help is needed to ...
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