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Application Questions and Answers «Rozetka»

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4 answer
24.09.2021, 17:26
The status is transmitted only to the SOCKET, it is not transmitted from the socket to the ONEBOX ??
There is an action "Update order status in Rozetka Seller API" it only changes the status in the outlet (if you change the status in oneb...
2 answer
Drown when ready.
Good afternoon, Please specify when it will be ready, otherwise they don’t answer me. Thank you. https://crm-onebox.com/en/support/price-platforms-...
3 answer
Personal license
01.09.2021, 17:02
Lost configured integration with socket
Good afternoon. One of the previously configured integrations with Rozetka has disappeared. Stopped working on 29-08-21 It was previously located a...
1 answer
19.08.2021, 15:51
stopped receiving orders from the outlet
please solve the problem as soon as possible!
Orders from Rozetka do not come in
Orders from Rozetka have not been received since yesterday
7 replies
19.08.2021, 11:07
Orders are not coming from Rosetka
https://crm.ohrana.ua/ Orders are not coming from Rosetka, today at 09-04 there is an order from Rosetka, but it has not been received in Box. inte...
Ordering from the Outlet
Since the evening, orders from Rosetka have stopped. Nothing was done in integration.
Orders with Rosette are not confirmed!
https://gadgetopt.crm-onebox.com/admin/customorder/order/261891/edit/ Why are Rozetka orders not confirmed? Please decide!
10 replies
Rozetka, Change of status, commentary.
Good afternoon, when you change your status in Rozekt, the marketplace itself requires you to leave comments, for example, in case of cancellation....
3 answer
Not all order cancellation statuses, according to the API documentation.
https://api-seller.rozetka.com.ua/apidoc/#api-OrderStatuses-GetOrderStatuses The documentation contains cancellation statuses that are not present ...