Application Questions and Answers «Rozetka»
Binding pictures to the filter on the outlet
For an outlet, if the product is something different, you need different product cards. In the settings for uploading to the outlet, I selected a f...
The categoryID is not unloaded from the directory for the socket
Two categories - "Gift Packs" and "Music Columns" do not upload the category number for the outlet to the XML feed. please chec...
If TTH was added to Rozetke, how to make TTH appear in ONEBOX?
An order appears in the outlet, the order is unloaded into ONEBOX without TTN, since it does not exist yet. And then they draw up a TTN and enter i...
The status is transmitted only to the SOCKET, it is not transmitted from the socket to the ONEBOX ??
There is an action "Update order status in Rozetka Seller API" it only changes the status in the outlet (if you change the status in oneb...
Drown when ready.
Good afternoon, Please specify when it will be ready, otherwise they don’t answer me. Thank you. https://crm-onebox.com/en/support/price-platforms-...
Lost configured integration with socket
Good afternoon. One of the previously configured integrations with Rozetka has disappeared. Stopped working on 29-08-21 It was previously located a...
stopped receiving orders from the outlet
please solve the problem as soon as possible!
Orders from Rozetka do not come in
Orders from Rozetka have not been received since yesterday
Orders are not coming from Rosetka
https://crm.ohrana.ua/ Orders are not coming from Rosetka, today at 09-04 there is an order from Rosetka, but it has not been received in Box. inte...
Ordering from the Outlet
Since the evening, orders from Rosetka have stopped. Nothing was done in integration.
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