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Application Questions and Answers «Rozetka»

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2 answer
22.10.2021, 15:21
The status of the order was not transferred to the outlet
Loaded order from outlet https://crm.dobavki.ua/admin/customorder/order/344218/edit/ At the stage https://crm.dobavki.ua/admin/shop/workflowstatus/...
24 answer
Digital-маркетолог
06.10.2021, 16:02
Integration with Rozetka
Good afternoon! The question is. We have a store on OneBox. https://inoxstore.com.ua/ We installed an application for creating a feed for Rozetka. ...
5 replies
Baza.cn.ua / Integrator (FOP Kupriyan)
06.10.2021, 11:54
Unloads an old image into the XML upload to the outlet, not like in the card / box_auto_action_price_place_rozetka
For this product https://baza.cn.ua/admin/shop/products/57198/edit/ Uploads the wrong image The file sends these links: https://baza.cn.ua/media/sh...
1 answer
04.10.2021, 16:16
Binding pictures to the filter on the outlet
For an outlet, if the product is something different, you need different product cards. In the settings for uploading to the outlet, I selected a f...
1 answer
The categoryID is not unloaded from the directory for the socket
Two categories - "Gift Packs" and "Music Columns" do not upload the category number for the outlet to the XML feed. please chec...
14 replies
24.09.2021, 17:29
If TTH was added to Rozetke, how to make TTH appear in ONEBOX?
An order appears in the outlet, the order is unloaded into ONEBOX without TTN, since it does not exist yet. And then they draw up a TTN and enter i...
4 answer
24.09.2021, 17:26
The status is transmitted only to the SOCKET, it is not transmitted from the socket to the ONEBOX ??
There is an action "Update order status in Rozetka Seller API" it only changes the status in the outlet (if you change the status in oneb...
2 answer
Drown when ready.
Good afternoon, Please specify when it will be ready, otherwise they don’t answer me. Thank you. https://crm-onebox.com/en/support/price-platforms-...
3 answer
01.09.2021, 17:02
Lost configured integration with socket
Good afternoon. One of the previously configured integrations with Rozetka has disappeared. Stopped working on 29-08-21 It was previously located a...
1 answer
19.08.2021, 15:51
stopped receiving orders from the outlet
please solve the problem as soon as possible!