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Application Questions and Answers «Prom.ua»

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4 answer
18.12.2021, 18:51
Prom order not coming
Prom went down recently, and a day later they resumed work. There are actions in automation (Fig. 1) But now orders do not come from the promo htt...
5 replies
API integration with Prom stopped working. not loading new orders
keys updated, still not working
17 replies
16.12.2021, 12:03
Order address
Example https://rivcont.info/2619255/ In prom In box Should have pulled up look
7 replies
URGENTLY ! order import and status update from PROM.UA does not work
Here is the list of integrations https://stimul.crm-onebox.com/admin/shop/integrations/promua-new/control/ For all proms, the status of orders for ...
1 answer
14.12.2021, 11:18
When loading orders from prom, the client of the process is given the middle name from the previous order
There is an order https://optmaster.crm-onebox.com/admin/customorder/order/45466/edit/ It contains a client with a middle name Mironovich There is ...
3 answer
09.12.2021, 10:12
Important! Action "PromUA / Import orders to OneBox" does not work
Very important! On one of the Proma sites, orders to Box stopped getting. For their part, no changes were made. Please help, as the season has begu...
3 answer
Baza.cn.ua / Integrator (FOP Kupriyan)
02.12.2021, 19:56
Prompt / PROM started without a business process (so it didn't show BP=0) / admin_promua_auto_action_import_orders
Axis of custom order/order/58921/history/?systemchange=1&filter2_key=valueold&filter2_type=search&filter2_value=&filter3_key=valuen...
2 answer
24.11.2021, 00:35
Automation from Prom does not work, + is not correctly called
I just found that the automation did not work, and also, its name is not correctly spelled "PromUA / translate_prom_status_accept" - Her...
4 answer
15.11.2021, 14:34
Prom.ua chat settings lost
Messages from clients from the Prom.ua chat do not come to Box. Screenshot of automation settings.
2 answer
11.11.2021, 15:54
Order from Prom.ua incorrect order amount
Good afternoon Today is already the third order from the prom whose total amount in the field is many times more than the real one https://crm.ohra...