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Application Questions and Answers «Prom.ua»

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How to get a link to Export Products on PromUA?
In the hourly automation in the "PromUA / Export products in XLS format" action, is indicated, but when I click on the link, it takes me...
1 answer
Doesn't load orders from promo
Orders do not come from proma Here we make a request to receive orders via postman all orders are But no CRM falls during the day, what could be w...
Boxing not working!! Orders not received
https://gadgetopt.crm-onebox.com/ Orders are not received from VP, Proma, crowns lay down. Please correct !!!
1 answer
18.12.2021, 20:55
Orders not coming in 301 Moved Permanently 301 Moved Permanently nginx
301 Moved Permanently 301 Moved Permanently nginx As a result, it gives such an error, here are the screenshots.
4 answer
18.12.2021, 18:51
Prom order not coming
Prom went down recently, and a day later they resumed work. There are actions in automation (Fig. 1) But now orders do not come from the promo htt...
5 replies
API integration with Prom stopped working. not loading new orders
keys updated, still not working
17 replies
16.12.2021, 12:03
Order address
Example https://rivcont.info/2619255/ In prom In box Should have pulled up look
7 replies
URGENTLY ! order import and status update from PROM.UA does not work
Here is the list of integrations https://stimul.crm-onebox.com/admin/shop/integrations/promua-new/control/ For all proms, the status of orders for ...
1 answer
14.12.2021, 11:18
When loading orders from prom, the client of the process is given the middle name from the previous order
There is an order https://optmaster.crm-onebox.com/admin/customorder/order/45466/edit/ It contains a client with a middle name Mironovich There is ...
3 answer
09.12.2021, 10:12
Important! Action "PromUA / Import orders to OneBox" does not work
Very important! On one of the Proma sites, orders to Box stopped getting. For their part, no changes were made. Please help, as the season has begu...