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4 answer
Managers and service stopped seeing attachments
From today, the Managers and service groups stopped seeing attachments in the order header. process example https://tcbs.crm-onebox.com/60015/ Ther...
3 answer
10.05.2024, 11:00
Creating an order.
I create an order using the API. Data used to create an order: [{:name=>"test", :workflowid=>1, :statusid=>1, :productinfo=>{:id=>1, :findbyArray=>...
3 answer
09.05.2024, 19:59
Does not work
There are no instructions, the tick method did not help. It's sad here.
1 answer
How to update the Omniva delivery service api
Good afternoon The Omniva delivery service has updated the API. Now the box no longer generates stickers. We need to update the omniva API in onebo...
5 replies
08.05.2024, 20:40
Switch to OS
Good afternoon, we have OneBox MVP (boxed version) on a third-party server, how to switch to the OS and what server parameters are required
1 answer
Phone auto-formatting settings
Good afternoon Tell me how to add “+” before the phone number code in the “Phone auto-formatting settings” section? The task is to transmit the p...
is it possible to open and close the shift according to the schedule?
how can you set the shift to automatically open at the set time and close at the same time?
2 answer
08.05.2024, 09:20
Orders from Promo are not imported, the status is error
I am attaching a screenshot of the error. Tell me who knows what options there are?
4 answer
Адміністратор
07.05.2024, 19:33
We do not see outgoing messages in the chat
We only see messages from customers integration of Facebook Messenger Pro + Chat... Maybe this setting is which??? Please tell me.
4 answer
OneBox mail is not working due to spam
We have configured mail from our server to ONEBox https://techprilad.1b.app/desktop/ But OneBOX mail stopped working due to the following error ...