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Application Questions and Answers «Nova Poshta»

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3 answer
yesterday, 13:03
Transferred Postpaid service unavailable (Nova Poshta)
Good afternoon. Manually creating a cash on delivery order does not work, it shows an error (screenshot)
9 replies
26.06.2025, thursday, 17:54
Emergency statuses are missing or incorrectly specified
Good afternoon. I am attaching screenshots of the problem. In the new mail, the beginning of the status name "Sending in the city" means different ...
2 answer
25.06.2025, wednesday, 09:39
Creating 2 or more TTNs in 1 order
Good afternoon. Is it possible to create and link several TTNs to 1 order? Currently, it is possible to create and transfer to the NP's office, but...
6 replies
24.06.2025, tuesday, 17:43
When creating a TTN, the sender's contact is not pulled up
Good afternoon. I am attaching a screenshot of the problem. The sender's contact person is not pulled up with the phone. In the settings, it is ind...
TTN is created incorrectly
Problem: In the process, when you click on the button (TTN Client*), a TTN is automatically generated. In the settings, the payer for the delivery ...
3 answer
24.04.2025, 14:23
Automatic TTN
Good afternoon There is a task - to implement automatic creation of TTN with the logic of Doors-Warehouse. We encountered a problem: When manually ...
Does not pull up the contact person
Congratulations! When creating a TTN, the contact person is not pulled up. Everything is spelled out in the personal account settings. With the API...
New mail consignment notes are not created
Good day. This morning, the new mail consignment notes stopped being created. Writes: https://prnt.sc/BpVu7eoNglo_ "an error occurred. CDbCommand f...
7 replies
03.04.2025, 08:54
The NP status is no longer transferred to orders
Since April 1, the stage has stopped switching to the next one if the status of the consignment note "Nova Poshta" has changed. At the same time, i...
2 answer
11.03.2025, 15:01
Nova Poshta sender data has stopped being updated
Good afternoon. I was creating a TTN this morning and everything was OK, now when creating a TTN, the sender's data is not being pulled up. https:...