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Application Questions and Answers «Nova Poshta»

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Changes the office of the new Mail independently
here is an example of an order, now we have the main office of Timofey NP, managers noticed that at the time of the creation of TTN it changes to D...
1 answer
02.12.2021, 14:06
Creation of TTN with the field Weight
the integration has the following settings accordingly, if you automatically create a TTN, then this number (4.79) is displayed in print if in the...
1 answer
30.11.2021, 15:28
enrolled in XML chi JSON format
Process https://rivcont.info/2580595/ There is no new post office in the list https://novaposhta.ua/office/view/id/1/city/Nestervarka I tried to ma...
12 replies
29.11.2021, 12:30
Duplicate senders NP and incorrect sender
Order https://datapoint.center/admin/customorder/order/1727611/edit/ TTN 20450455082235 was created in it, if you open it, the sender is Romanko Kh...
Menu "New mail TTN" does not work
After switching from the order card to the "New TTN mail" menu, the system freezes (everything worked before) and gives an error "50...
1 answer
Missing addresses in the TTN unit interface
Right here On the example of an order http://box.magbaby.ua/admin/customorder/order/69352/edit/ Previously, the address was displayed when creating...
3 answer
20.11.2021, 13:59
Change the address in the TTN parameters block
There was a question https://1b.app/ru/support/logistics-and-delivery-services/10717-pri-sozdanii-ttn... We change the a...
1 answer
11.11.2021, 11:25
Recording dimensions and places in the product card
That was the task https://crm-onebox.com/ru/support/logistics-and-delivery-services/11644-odna-kar...
23 answer
11.11.2021, 10:33
Are branches updated from Nova Poshta?
Good afternoon! Integration with NP, tell me how to see when the NP branches were updated? There is a feeling that once a day is not updated. Main ...
2 answer
08.11.2021, 16:43
IR status getting error - Please enter a valid phone number from the express invoice to show full information
Good afternoon. Regularly in the NP logs there is such an error Please enter a valid phone number from the express invoice to show full information...