Application Questions and Answers «»
Double charge
On 07/21/2025 I paid the debt, but there was still a debt in the system, I waited a day, nothing changed, I paid again on 07/22/2025, the debt was ...
BAG not working NP integration - sender ID not found
changed legal entity in new mail choose to create the order manually https://arp.1b.app/19363/invoice/ and the sender's contact person is not f...
How product passports work
The components of the product are in stock, but the manufactured product is still not in stock. The availability of the components of the product i...
1 answer
21.07.2025, 11:24
When importing an order from Khoroshop, the city of Mykolaiv is replaced with the village of Mala Korenikha, example https://zoolog.1b.app/5/ htt...
We can't work, probably after the update the logic of calculating VAT in the process changed
Example process: https://owwa.crm-onebox.com/1236322/ The product was issued 1 pc. for the amount of 34.89 UAH, but the process amount is 41.87 UAH...
Counting different values in an additional process field
Good day! In our box https://goncharenkocentr.1b.app/ there is a need to make a report that will display all the different values of a certain addi...
Is it possible not to update the external id when integrating products?
Good afternoon, please tell me, I set up integration to update products with oc in the box by article number, but the External ID is automatically ...
Crowns do not work
Good afternoon! I saw that kroons are not working on our box box.trudovik.com.ua (only the minute kroon works)
1 answer
15.07.2025, 18:51
Every time the page is refreshed, it randomly shows a scroll bar in the "latest client events" block.
Integration
The question is asked on behalf of the website vv.ua. We used to use your support until our version of Vanbox was stopped being supported. Integrat...
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