Application Questions and Answers «»
Selection of goods
Good afternoon, such a problem. Those products that are loaded through the table - you can supply a non-whole number (for example - 1.5 m), those p...
7 replies
28.03.2024, 00:48
Tell me, did you order the download to the server, when is it planned for you?
one box website is not working
Stopped working 10 minutes ago, https://box.optodess.com.ua please solve the problem
Product reserve bug
Good afternoon. We noticed that OneBox shows a product that is actually out of stock. This item is on reserve, but is not connected to the order i...
2 answer
27.03.2024, 11:39
There is a problem A new person knocks on the Telegram bot: https://t.me/BalistykaUA_Bot The box does not create a contact card for this person a...
Product export does not work
Export of products does not work - a letter with a link to the export file does not arrive in the mail. Previously, emails came from no-reply@crm-o...
Error in translation into Ukrainian
Congratulations! An error was made in the text when installing the paid application.
1 answer
27.03.2024, 09:09
An action was developed on this topic: https://1b.app/ua/forum/integrations-with-online-stores/18271-otsiniti-rozrobiti...
Orders from Rozetka are not processed correctly
We connected another outlet account. All settings were copied from the previous (working) setting. But the order comes in without a Status and just...
Procedures are not started when there is a change in the process
Configured a procedure with automations when saving the process, the procedure should be run "On any change in the process" - https://i.imgur.com/X...
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