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Application Questions and Answers «Checkbox»

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4 answer
The procedure "Creation of a sales receipt, its fiscalization and delivery to the client by email" does not work correctly
An example of incorrect operation of the procedure: There is an order for a client, for which a subprocess was created. Another order is created fr...
CHECKBOX. Error. No check is created.
Good day. Need help from technical support. After replacing the EPC key, checks are not generated. I keep getting the message: "Invalid access toke...
8 replies
15.11.2023, 10:45
Cash desks have not opened automatically for the second day
For the second day now, the cash registers have not opened automatically. After starting the forced opening process, the cash register opens. On th...
1 answer
Друкарня "Друкарик"
09.11.2023, 12:01
QR acquiring Checkbox&monobank
Checkbox and Monobank created the following service: In the Checkbox office, create a check, select the "monobank" payment type, set the ...
5 replies
Друкарня "Друкарик"
13.09.2023, 12:23
Transfer of tax rates from Vanbox to Checkbox
Checks created through the Checkbox portal and through Vanbox are different. The latter have no tax rate. Can you elaborate? Here is a check create...
2 answer
Друкарня "Друкарик"
11.09.2023, 09:51
Checkbox&monobank settings
Is it possible to create check blanks for the Checkbox for Acquiring in Box? This is an additional type of payment in "monobank" checks. A check is...
3 answer
Друкарня "Друкарик"
11.09.2023, 09:37
API changes - Checkbox and New Mail have created an integration
Checkbox and Nova Poshta have created an integration that allows you to create check blanks, and after the client receives the package with payment...
5 replies
07.09.2023, 12:59
Need revision with rounding off the price of goods with a discount
It is required that the prices of goods are always integers. Even after applying the discount. Therefore, it is necessary that the rounded price be...
2 answer
01.09.2023, 14:32
Problem with displaying the settings of the action "Creating a sales receipt, fiscalizing it and delivering it to the client by email"
Some signatures are not displayed, the value of the payment type has flown.
CHECKBOX. Fiscalization error
Good afternoon Example process https://kiyservice.1b.app/50118/ when you click on the fiscalization stage, an error occurs https://prnt.sc/vYrkqWdl...