Application Questions and Answers «Client's personal account»
The block "Insert code on the page" in the personal account does not work correctly
I add several such blocks to one page. In one html block, I simply write the text https://prnt.sc/THcQOqycsOXc Then I add another script block and ...
Why is the bug not fixed?
https://1b.app/ua/forum/client-cabinets/17733-v-kabinete-klienta-ne-sohranyayuts... It's been a week. ...
2 answer
04.10.2023, 17:57
Good afternoon There is a request like this: OneBox https://inclothes.1b.app/desktop/ There are two categories of clients wholesale and drop it is ...
In the client's account, the values in the fields are not saved when switching stages
In the client's account, the values in the fields are not saved when switching stages if the value in the field is written but not saved. Describ...
Urgently! Scripts in the personal account do not work
After the last update, the personal account was hacked. As of today, there is this error in the console, because of which the scripts do not work. ...
1 answer
26.09.2023, 11:08
Here https://univer.1b.app/app/contact/6028433/ go to the account under the user In the menu item "My lands" - the "Export" button does not work ht...
1 answer
26.09.2023, 11:04
Here https://univer.1b.app/app/contact/6029308/ We go into the user and try to click on the drop-down list https://prnt.sc/xP4fnpMv85j8 It doesn't ...
It is not possible to create an order with delivery by New Post.
I ask you to correct errors in the operation of the system! Customers cannot place orders through the office. If you choose the New Post delivery ...
Can't add products to cart
Good afternoon, the “Add to Cart” button has stopped working in dealers’ personal accounts. After clicking, nothing happens, the product is not add...
4 answer
13.09.2023, 17:51
Here https://univer.1b.app/admin/shop/boxclient/29/interface/blok-bek/ The “List of Processes” block https://prnt.sc/2m0xAhzKqYTA needs to be able ...
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