OneBox user forum
Use the OneBox user forum to get the answer to any of your questions. More than 200 employees and partners answer your questions within OneBox community daily
OS. Creating an order from an incoming call. Quick order form
Hello! When creating an Order from an incoming call, the client's name is transferred to the quick Order form, but the phone number is not. How...
OS. Prohibition of creating a contact
Hello! When creating an Order, the manager receives a message that there is no access right to create a contact. Access rights are open for this ro...
Automation of sending Viber messages from TurboSMS
Need help setting up Viber integration with OneBox, namely: What settings need to be entered in the process so that a message is automatically sent...
Wrong VAT calculation
Order https://hte.crm-onebox.com/admin/customorder/order/1547/edit/ Added product, quantity 6, price without VAT 81636.46 I do the counting 6*81636...
Automatically switched process
Order https://crm.dobavki.ua/admin/customorder/order/289713/edit/ He was in the status of V_Vantage on TIGERMilK Then it automatically switched to ...
Orders not coming, please update Token
Orders do not come and do not send information from the box, please update Token
Orders from Rozetka do not come in
Orders from Rozetka have not been received since yesterday
Orders are not coming from Rosetka
https://crm.ohrana.ua/ Orders are not coming from Rosetka, today at 09-04 there is an order from Rosetka, but it has not been received in Box. inte...
problem with getting pdf file in viber
There is a problem with getting a pdf file in viber On the example of the process https://crm.ohrana.ua/admin/customorder/obrashchenie-klienta/1552...
Rate the completion of the action "Opening a new shift by a cashier"
There is an action that rejects the checkout Checkbox: It is necessary to complete so that the name or code of the Checkbox integration is also ta...
Copyright © OneBox 2025
