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BAG not working NP integration - sender ID not found
changed legal entity in new mail choose to create the order manually https://arp.1b.app/19363/invoice/ and the sender's contact person is not f...
3 answer
01.07.2025, 13:03
Transferred Postpaid service unavailable (Nova Poshta)
Good afternoon. Manually creating a cash on delivery order does not work, it shows an error (screenshot)
11 replies
26.06.2025, 17:54
Emergency statuses are missing or incorrectly specified
Good afternoon. I am attaching screenshots of the problem. In the new mail, the beginning of the status name "Sending in the city" means different ...
6 replies
25.06.2025, 10:24
Automation of TTN express consignment note Onebox-NovaPoshta-Checkbox
Good afternoon. Tell me, is there a technical possibility to automate the process of creating and fiscalizing an Express Invoice? The creation of a...
2 answer
25.06.2025, 09:39
Creating 2 or more TTNs in 1 order
Good afternoon. Is it possible to create and link several TTNs to 1 order? Currently, it is possible to create and transfer to the NP's office, but...
6 replies
24.06.2025, 17:43
When creating a TTN, the sender's contact is not pulled up
Good afternoon. I am attaching a screenshot of the problem. The sender's contact person is not pulled up with the phone. In the settings, it is ind...
New Mail Settings
it is necessary that in "products", namely in "Nova Poshta product parameters" the default type was "tire-wheels" instead of "cargo" and the tire-w...
9 replies
17.06.2025, 09:42
The check box in the "Start Nova Poshta tracking procedure" action is not checked.
It is impossible to check the box in the minute action "Start Nova Poshta tracking procedure". Only the standard 5 minutes works. The custom interv...
TTN is created incorrectly
Problem: In the process, when you click on the button (TTN Client*), a TTN is automatically generated. In the settings, the payer for the delivery ...
Does not pull up the contact person
Congratulations! When creating a TTN, the contact person is not pulled up. Everything is spelled out in the personal account settings. With the API...

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