CRM (Customer Relationship Management) is a system that helps businesses manage interactions with customers and potential customers. When it comes to the taxi and passenger transportation industry, a CRM can be used to manage and track customer data, analyze customer preferences, schedule and dispatch drivers, and streamline communication with customers. By using a CRM, transportation companies can gain a better understanding of their customers' needs and preferences, which can help them to improve their overall performance and customer satisfaction.
By utilizing these capabilities, transportation companies can improve their customer relationships, streamline operations, increase revenue, and gain a competitive advantage in the transportation industry.
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