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CRM for Taxi and Passenger Transportation

CRM (Customer Relationship Management) is a system that helps businesses manage interactions with customers and potential customers. When it comes to the taxi and passenger transportation industry, a CRM can be used to manage and track customer data, analyze customer preferences, schedule and dispatch drivers, and streamline communication with customers. By using a CRM, transportation companies can gain a better understanding of their customers' needs and preferences, which can help them to improve their overall performance and customer satisfaction.

CRM (Customer Relationship Management) systems offer a range of capabilities that can help transportation companies to effectively manage their operations and customer interactions. Some of the key capabilities include:

  1. Customer data tracking and analysis: A CRM can be used to track customer data such as pick-up and drop-off locations, ride history, and contact information, allowing transportation companies to gain a better understanding of their customers' needs and preferences.
  2. Dispatch and scheduling: CRM systems can be integrated with GPS and mapping technology, allowing transportation companies to schedule and dispatch drivers in real-time, improving efficiency and reducing wait times for customers.
  3. Payment and billing: CRM systems can integrate with payment platforms, allowing transportation companies to easily process payments and generate invoices for customers.
  4. Customer communication: CRM systems allow transportation companies to centralize customer communication, making it easy to respond to customer inquiries and resolve any issues that may arise.
  5. Reporting and analytics: CRM systems provide detailed reports and analytics on customer interactions, rides, and revenue, allowing transportation companies to gain insights and make data-driven decisions.

By utilizing these capabilities, transportation companies can improve their customer relationships, streamline operations, increase revenue, and gain a competitive advantage in the transportation industry.

Pricing CRM for passenger transportation and taxi #

Free
1 cloud box
unlimited users
up to 3 hours of support
Monthly payment By data
Setup fee 0
Starter
1 cloud box
users according to your tariff
unlimited data
Up to 10 hours of setup and support
Monthly payment $30/user/month
Setup fee from $299
Business
1 cloud box or box box
users according to your tariff
unlimited data
Up to 30 hours of setup and support
Monthly payment $30/user/month
Setup fee from $999
OneBox does not provide any services or advice directly. Pressing a button [Start] you are submitting a request to OneBox partners who will contact you and make you an offer according to your wishes. All prices and conditions are indicative and may be adjusted by partners upon your request.

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This is a list of our partners who have experience or industry solutions in the area "CRM for passenger transportation and taxi". They can build a custom CRM or ERP system for you on the OneBox platform.