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0 replies
20.03.2023, 17:12
The letter was read
Is it possible to track whether a person has read a letter to whom it was sent. Typically, these emails are sent through an action in a business pr...
Automation to convert Convert letter to process did not work
https://construct.1b.app/app/email/?userNameMain=Роман+Александрович&email=n... One of the letters that came to Vanbox did no...
The HTML structure of the letter takes off when creating a process from the letter
The following problem arose: customers on the website fill out a form, which then arrives in the form of a letter to the Ukrnet mailbox, which is l...
3 answer
06.03.2023, 12:37
Emails and SMS from CRM have stopped being sent
Emails from CRM stopped being sent SMS are also not sent and the payments also stopped increasing
11 replies
03.03.2023, 17:15
Questions about the "Switch to stage if a letter is received" action
In the stage there is another action "Send a message by email", which sends a letter to the client by mail. and it is necessary that upon receiving...
3 answer
30.11.2022, 10:14
The signature is displayed crookedly
Congratulations! I encountered a problem when adding a signature, with photos, contacts, etc. when sending mail through the comments, the photo doe...
1 answer
Друкарня "Друкарик"
17.11.2022, 16:29
Emails from the drukaryk.com site (old Box) do not arrive in Box OS drukaryk.1b.app/
Emails from the drukaryk.com site (old Box) do not arrive in Box OS drukaryk.1b.app/ Maybe the problem is that the same e-mail is connected to two ...
8 replies
09.08.2022, 16:37
All draft versions from gmail are uploaded to OneBox
Good day. When writing a letter from the gmail mail client, all draft versions are uploaded to OneBox. For example, when writing a letter, the draf...
2 answer
03.08.2022, 17:45
Error 500 when sending the login and password to the employee
Hello! We try to send the login and password to the employee, error 500 occurs. What could be the problem? Boxing onebox.ardis.ua
5 replies
27.06.2022, 11:14
Unified OneBox ID authorization system
Dear clients and partners! We are gradually moving to a single authorization system on the site, in boxes and other products based on OneBox. This ...

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