CRON rewrote SIp numbers of employees,

[quote] Kushnir Alexander wrote: What could be the reason ? [/quote] As far as I can see - from under the account https://crm.apelsin.net/admin/shop/users/3/ at that time contacts were imported by the phone field - the actual contact was found by phone number and updated the main phone number.

On that day, there was indeed an import of contacts, but this only happened to a new group. It was necessary to import a list of numbers into a new group, why did it overwrite where it was not needed. How to import contacts into a new group correctly? In general, strange CRON lives its own life, overwrites the data itself, just look here admin/shop/users/45843/history/

[quote] Kushnir Alexander wrote: How to import contacts into a new group correctly? [/quote] Possibly upload the IDs of the required users and current groups - add a new value to the group column - upload back. [quote] Kushnir Alexander wrote: In general, strange CRON lives its own life, overwrites the data itself, just look here admin/shop/users/45843/history/ [/quote] This is the execution of some of your actions in the crown. At a minimum, I see individual actions in automations - and I am more than sure that they are.

sorry here but nothing is clear, is it integration with another system? Why does it work so weird then? [quote] Kushnir Alexander wrote: In general, strange CRON lives its own life, overwrites the data itself, just look here admin/shop/users/45843/history/ [/quote] This is the execution of some of your actions in the crown. At a minimum, I see individual actions in automations - and I am more than sure that they are. [/quote]

[quote] sorry here but nothing is clear, is it integration with another system? Why does it work so weird then? [/quote] Unfortunately, I was not your project manager at the time of the development of individual actions - to specify exactly what and how it works (or should). I do not see anything unusual in what is happening. If you see - argue on a specific example.