Bug Finance

we do not have a regulation on the speed of responses, the developer will respond as soon as he reaches your task

[quote] Ustimenko Igor OneBox CTO wrote: we do not have a regulation on the speed of responses, the developer will respond as soon as he reaches your task [/quote] I understand everything, but I beg you to help, since we cannot work - this is finance. 1) We cannot create payments https://crm-onebox.com/en/support/finances/4843-oshibka-dobavleniya-platezha/ 2) orders to customers are not closed. They receive SMS about debt This is tin

[quote] Lagoda Alexey Client wrote: [quote] Ustimenko Igor OneBox CTO wrote: we do not have a regulation on the speed of responses, the developer will respond as soon as he reaches your task [/quote] I understand everything, but I beg you to help, since we cannot work - this is finance. 1) We cannot create payments https://crm-onebox.com/en/support/finances/4843-oshibka-dobavleniya-platezha/ 2) orders to customers are not closed. They receive SMS about debt This is tin [/quote] uncheck the box that allows you to make payments retroactively when editing and that's it it is not necessary to set the future hour, you can increase the time by 1 minute or press save again if an error is generated - the system will automatically set the current date

The fact of the matter is that I need to be able to make payments retroactively. This is necessary for the accountant to correctly allocate payments by cards and non-cash. Previously, with this checkbox, everything worked correctly. It's probably broken after the update.

[quote] Lagoda Alexey Client wrote: The fact of the matter is that I need to be able to make payments retroactively. This is necessary for the accountant to correctly allocate payments by cards and non-cash. Previously, with this checkbox, everything worked correctly. It's probably broken after the update. [/quote] 1. The logic of this checkbox has not changed for about 2 months 2. I gave you 2 more solutions besides unsetting, use any of them

Is there a way to make it work like before? : did not give an error and can be carried out by any date

[quote] Lagoda Alexey Client wrote: Is there a way to make it work like before? : did not give an error and can be carried out by any date [/quote] yes, 0.5h

[quote] Ustimenko Igor OneBox CTO wrote: [quote] Lagoda Alexey Client wrote: The fact of the matter is that I need to be able to make payments retroactively. This is necessary for the accountant to correctly allocate payments by cards and non-cash. Previously, with this checkbox, everything worked correctly. It's probably broken after the update. [/quote] 1. The logic of this checkbox has not changed for about 2 months 2. I gave you 2 more solutions besides unsetting, use any of them [/quote] just something has changed, tk. there are several references here. We also made backdated payments without any problems, and yesterday I discovered that there is no date field AT ALL! To make it appear, put a checkbox that allows you to make payments retroactively when editing, but now it is impossible to specify the past date!

[/quote] just something has changed, tk. there are several references here. We also made backdated payments without any problems, and yesterday I discovered that there is no date field AT ALL! To make it appear, put a checkbox that allows you to make payments retroactively when editing, but now it is impossible to specify the past date! [/quote] Here I have it too. Yesterday, the date field that was previously missing. And this is where the problem started.

thanks a lot

Please help here https://crm-onebox.com/ru/support/business-processes/4425-bag-deystviya/

Close this issue. But I beg you to fix it here https://crm-onebox.com/ru/support/business-processes/4425-bag-deystviya/