Search results for query #база знань
4 answer
05.01.2024, 13:27
Previously, the BZ had a function in which it was possible to specify for which role / roles this article was written. Also, in the contact interfa...
4 answer
17.08.2023, 09:55
Is it possible to export all genders from the knowledge base?
A message constantly appears for mandatory familiarization with the publication in the knowledge base
Good afternoon, in the knowledge base for publication, we sometimes set the option: Required to read for ... Problem: For most users, the message ...
Global search does not search the knowledge base
Good day, Please fix global search working with knowledge base. For example, we are looking for information on working with Monobank and in the k...
2015967749 - The functionality of working with the knowledge base has been improved
Added the ability to view a knowledge base article from a category
All articles in the knowledge base after saving have a status of Inactive
Good day, Example article https://owwa.crm-onebox.com/app/knowledgebase/edit/442/ We choose the active one, but after saving, the inactive one is s...
OS
Good afternoon, we can’t see the same article from basic knowledge. After pressing the remote button, nothing happens. Apply: https://owwa.crm-oneb...
Not practicing Knowledge base
Good day, today, when you know the basics of knowledge, we will take a pardon - be right, be kind. https://owwa.crm-onebox.com/app/knowledgebase/ S...
Video files are not being verified in the knowledge base
Good day! After adding video files, they don’t stink, although at the stage of their advancement, the boules What format should the video files be ...
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