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Component «Viber»

from OneBox #

How it works «Viber» #

The app allows to exchange messages with the clients with the help of messenger, when utilizing the public account. When a message is received, a new task will be created, where you can text with a client.

The main features:

  • all messages from public account will go to OneBox events;
  • you can convert events to tasks with the automated actions;
  • you can reply to clients' messages from the task directly.

Keep in mind that texting is possible only with those contacts, who texted you first on the account and only if the app was connected prior the initial message received.

Cloud pricing for data and applications

There is no additional charge

Cloud pricing per user

There is no additional charge. You only pay per OneBox user.

Boxed solution (on-site)

There is no additional charge. You only pay per OneBox user.

Screenshots «Viber» #

Available Platforms «Viber» #

Application Viber available on Android
Available on Android
Application Viber available on iOS
Available on iOS
Application Viber available in the Cloud
Available in the Cloud
Application Viber available on my server
Available on my server
Application Viber customizable

Reviews and discussions component «Viber» forum #

4 answer
25.01.2024, 15:31
Very urgent - the problem with downloading files sent via Viber bot has returned
Files sent via Viber bot are not downloaded on iOS. There is an endless loading process. Here is the previous message: https://1b.app/ru/forum/...
5 replies
CEO, owwa.com.ua
11.12.2023, 17:24
How to constantly display one button when talking to a client?
Good afternoon, we made a Viber bot and encountered a problem when the manager responds to the client through the "General chat" block, then the cl...
0 replies
03.08.2023, 16:40
Viber chat is not updated in the process
1. New messages are not loaded without reloading the page 2. Chat disappears, and all chat tabs become inactive after opening on the process page w...
7 replies
05.04.2023, 19:49
File sent to Viber Bot not loading
In the "Check out document" action, an additional process field is specified in the setting: Attach a PDF version of the generated document to an a...
5 replies
01.04.2023, 02:55
BAG. Please help urgently. An invalid phone number is added to the [phoneNumberViber] variable.
Apparently, some kind of failure, tk. worked correctly before. The client shared a phone number. At the stage, the action Add a comment to the pr...
1 answer
07.03.2023, 17:17
Does not pull up the customer's phone number
At the first message from the client, a contact is created without a phone number. The meaning of this contact and the work of this application, if...
2 answer
22.02.2023, 15:09
Viber setup
I'm trying to connect viber. And two difficult questions: 1. At first, notifications about messages came, now they have stopped. How can this be fi...
0 replies
Personal license
16.01.2023, 11:42
Viber button "Share phone" does not work
Configured for Viber a button with action type Share phone https://take.ms/iibqh, https://amigakure.crm-onebox.com/app/viber/1/keyboard/button/1/ W...
7 replies
12.12.2022, 14:05
Viber bot integration not working. Donate for solution
Registered token Recording in the logs on the screen http://joxi.ru/xAeybaysVRExbA, Empty in events box The setting Allow adding a user without ...
3 answer
Personal license
17.10.2022, 15:12
Images do not open when sending Viber
You need to set up Viber mailing + images (version 1box - mvp) Implemented through the action to generate processes for a group of clients. At the ...