File sent to Viber Bot not loading
In the "Check out document" action, an additional process field is specified in the setting: Attach a PDF version of the generated document to an additional process field with the "File" type:
In the "Send Viber message" action, a file is sent
In Viber on desktop the file is loaded, in viber on mobile devices the file is NOT loaded.
What is the reason?
Original question is available on version: ru
In the "Send Viber message" action, a file is sent
In Viber on desktop the file is loaded, in viber on mobile devices the file is NOT loaded.
What is the reason?
Answers:
what do we have to do with why your phone does not open a viber file?
12.04.2023, 23:23
Original comment available on version: ru
Ustimenko Igor
OneBox production wrote:
what do we have to do with why your phone does not open a viber file?
Viber also wrote in support. On mobile devices, the file does not open for any recipient.
Maybe there are some features, requirements, such as size, name, file encoding, because of which it does not load on mobile devices?
13.04.2023, 00:41
Original comment available on version: ru
Farkhshatov Rodion wrote:
Ustimenko Igor
OneBox production wrote:
what do we have to do with why your phone does not open a viber file?
Viber also wrote in support. On mobile devices, the file does not open for any recipient.
Maybe there are some features, requirements, such as size, name, file encoding, because of which it does not load on mobile devices?
How should I know?)))
I didn’t develop viber myself and I don’t understand what exactly he doesn’t like
sit and guess such an occupation)
13.04.2023, 00:55
Original comment available on version: ru
If you send the same file through the Chat Viber block, then to the mob. devices, it loads and opens.
13.04.2023, 00:57
Original comment available on version: ru
I mean, maybe there were some changes in the Viber API or something else.
13.04.2023, 00:59
Original comment available on version: ru
Specification: on mob. On an Android device, the file is downloading; on an iPhone, the download is endless.
This problem is exactly when sending a file by an action from the add. fields. Manually in the Chat block, the file arrives correctly and opens.
Is it sent using the same methods?
This problem is exactly when sending a file by an action from the add. fields. Manually in the Chat block, the file arrives correctly and opens.
Is it sent using the same methods?
16.04.2023, 15:27
Original comment available on version: ru
The problem has been fixed, the file is uploading
27.04.2023, 12:59
Original comment available on version: ru
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