How to constantly display one button when talking to a client?
Good afternoon, we made a Viber bot and encountered a problem when the manager responds to the client through the "General chat" block, then the client's buttons that were added when sending a message at the stage of the process disappear.
How can you make sure that when communicating with a client, he always has one button displayed?
Process link: https://owwa.crm-onebox.com/601716/
Original question is available on version: ua
How can you make sure that when communicating with a client, he always has one button displayed?
Process link: https://owwa.crm-onebox.com/601716/
Answers:
Good day.
It is probably best to finalize the settings in the general chat block with the selection of a multi-list of buttons to be sent by default with each message sent through the general chat.
Such a setup will take 2 hours. Issue an invoice?
It is probably best to finalize the settings in the general chat block with the selection of a multi-list of buttons to be sent by default with each message sent through the general chat.
Such a setup will take 2 hours. Issue an invoice?
12.12.2023, 08:42
Original comment available on version: ua
I mistakenly indicated the order in the cap, current: https://owwa.crm-onebox.com/601882/
12.12.2023, 08:59
Original comment available on version: ua
The setting "When sending a message to Viber, send the specified user keyboard buttons by default" has been improved.
Please check if everything works as you wanted?
Please check if everything works as you wanted?
12.12.2023, 17:25
Original comment available on version: ru
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