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Viber bot integration not working. Donate for solution

Registered token
Recording in the logs on the screen http://joxi.ru/xAeybaysVRExbA,
Empty in events box
The setting Allow adding a user without contact details is enabled
The setting Allow full name verification is disabled

What could be the problem?
Donat for help with solving the problem.
Original question is available on version: ru

Answers:

Сусяк Ігор
Integrator.com.ua
Personal license
Rodion greetings
I see that the integration settings have been made, it is also possible to create a contact without contact data.
Did you install the action "Turn Viber messages into a process" for a minute crown? You can screenshot
12.12.2022, 14:21
Original comment available on version: ua


Susyak Igor
integrator wrote:
Rodion congratulations
I see the integration settings are done, you can also create a contact without contact details.
Have you set the action "Convert Viber message to process" to a minute cron? Screenshot

Thanks for the answer, yes, the action is set, but it also turns events into a process, but there are no events in the box. Messages are not read in viber chatbot.
Box On MVP
Also, I'm attaching a screenshot of the log.

TM0SuIEtGELInEDf7MxHBC5OuOSGepPmeIN6m4fX
12.12.2022, 15:01
Original comment available on version: ru

This integration works with a public account. Maybe yours isn't like that.
Donats 1
3 USD from Родион
12.12.2022, 16:02
Original comment available on version: ru

Сусяк Ігор
Integrator.com.ua
Personal license
if so - the public account can be activated only from your phone by logging in here: https://partners.viber.com/login
12.12.2022, 16:39
Original comment available on version: ua


Maria
OneBox production wrote:
This integration works with a public account. Maybe yours isn't like that.

There is no way to write to a public Viber account (maybe there were some updates), it turns out that this integration no longer works on MVP?
Tested on OS with a token from the chatbot - everything is ok
14.12.2022, 23:21
Original comment available on version: ru

You can use https://1b.app/ru/app/echat/, it allows you to correspond not with a bot, but with a specific phone number.
22.12.2022, 11:58
Original comment available on version: ru


Maria
OneBox production wrote:
You can use https://1b.app/ru/app/echat/, it allows you to correspond not with a bot, but with a specific phone number.

Just needed automation to send notifications at different stages
22.12.2022, 12:17
Original comment available on version: ru

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