How it works «Chat» #
Corporate IM and chat inside OneBox OS. It is all the way you are used to: you can create many chatrooms - private, public, with an individual or a group.
What's more interesting: the chat can be integrated with Viber, Telegram, Facebook Messenger, WhatsApp etc.
If a client sends you a message via corporate IM, a request will be created in chat within OneBox OS and all the communication will be synchronized automatically.
This is what we call "a single window" for a company's contact center.
Cloud pricing for data and applications
There is no additional charge
Cloud pricing per user
There is no additional charge. You only pay per OneBox user.
Boxed solution (on-site)
There is no additional charge. You only pay per OneBox user.
Screenshots «Chat» #
Available Platforms «Chat» #
Recommended Applications #
Reviews and discussions component «Chat» forum #
Sending incoming messages to a third-party API via webhooks
Good day! I would like to know if there is a technical possibility to send all incoming messages with a webhook to a third-party API? Also, is it p...
Preview picture
Good day, since some time in the chats, the previews of photos and pictures stopped being displayed. Only the ability to download and open a previe...
General chat
Good day! Can someone tell me, I'm an admin in openbox, but I can't see the messages of other users. I can write myself, my messages are visible to...
How to make friends chat with facebook messenger and telegram?
How to make friends chat with facebook messenger and telegram? Messages come only in Facebook messenger, how to make them appear in the chat and au...
Expand the functionality of the CHAT application. Rate revision
Hello! Please evaluate the expansion of the functionality of the CHAT application. Add to the interface Chat with a client, a module for forming ...
Bug : Message templates are not displayed in the mobile version of Chat
The mobile version does not display message templates. There is an icon, but there are no added templates. Everything works fine on desktop.
Templates of answers, work with chats
Good afternoon How can you add templates for text correspondence to the system? We need managers to be able to send template responses from the scr...
Turn chat into a process. Selecting a default chat process
Hello! Tell me how to set the default process for the chat to "turn into a process" and remove the selection of other processes from the ...
Multiplies chats with the same client and the first message is not displayed
I have a personal correspondence with a client But for new clients, what they write in automation should be directed to "managers". As a...
How to open chats
The employee receives chats from the socket, proma, jivo, but when opening it gives an error Tell me what exactly you need to open access to. Acc...
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