Telegram messages not coming
Our integration with Telegram has stopped working Tell me what could be the problem? We recently moved from a custom domain to ergo.crm-onebox.com,...
How, when sending an API request for a process update, how to run a procedure while saving the process?
Good afternoon! There is such a problem. Using the API, we send a request to update the process, transfer the values of the additional process prod...
Availability not updated
Good afternoon Today, the availability of products has ceased to be updated. The product in the warehouse is reserved, it does not leave the presen...
File upload error
Good afternoon. I am attaching the viber chat file. The file is uploaded to the server. https://crm.ohrana.ua/admin/file/34879/ It can be seen that...
Product reserve is not behind any process
Order https://crm.mebelok.com/admin/customorder/realizatsiya-izdeliy/1924260/edit/ 3 items with codes 235662 and 235671 and 223426 What is the esse...
Record call source (channel) as process source
Created a process in automation: "Unknown number detected". In it, I set the flag to "Record the source (channel) of the call as the...
Evaluate the revision of the report
https://rozpakui.crm-onebox.com/ There is a PSU Order https://rozpakui.crm-onebox.com/admin/shop/workflow/12/constructor/ It has milestones Ready t...
merging contacts
Hello, we made a revision: https://crm-onebox.com/ru/support/contacts/8025-bistriy-poisk-klienta-v-protsess...
Send an email notification to a contact from the add. process fields
Hello, when sending an email action Action "Send email notification to contact from additional process field" there is an option "Au...
Uploading contacts
Contact download question The presence in the database of 24810 contacts, when unloading we get 20000 Why is there a difference in quantity? Also t...
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