Send an email notification to a contact from the add. process fields
Hello, when sending an email action
Action "Send email notification to contact from additional process field"
there is an option "Automatically add employee's signature, if possible"
But the client receives a letter with a note at the bottom
Sincerely, the name of the employee
web production
Tell me, I reviewed all the options, did not find where to remove WebProduction and prescribe the name of our company?
Original question is available on version: ru
Action "Send email notification to contact from additional process field"
there is an option "Automatically add employee's signature, if possible"
But the client receives a letter with a note at the bottom
Sincerely, the name of the employee
web production
Tell me, I reviewed all the options, did not find where to remove WebProduction and prescribe the name of our company?
Answers:
Good afternoon!
The signature is configured here: /admin/shop/settings/notification-template/
The signature is configured here: /admin/shop/settings/notification-template/
14.05.2021, 10:57
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників»
Original comment available on version: ru
or here in case of individual signature: /admin/email/signature/
14.05.2021, 10:59
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників»
Original comment available on version: ru
here /admin/shop/settings/notification-template/ didn't find WebProduction and didn't find WebProduction here either
is it somewhere you have something configured and there is no access?
is it somewhere you have something configured and there is no access?
14.05.2021, 14:18
Original comment available on version: ru
Please clarify:
1. event where this letter was sent (on the basis of what action the letter was sent - task / order, etc.)
2. link to the action and setting according to which the letter was sent (bp / stage)
1. event where this letter was sent (on the basis of what action the letter was sent - task / order, etc.)
2. link to the action and setting according to which the letter was sent (bp / stage)
14.05.2021, 14:23
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників»
Original comment available on version: ru
1 event https://box.fialan.com/admin/shop/event/534461/
2 click action in procedure https://box.fialan.com/admin/shop/workflow/56/procedure/100/?status=0
Send an email notification to a contact from the add. process fields
this action was sending the signature with WebProduction at the bottom...
in the case of an individual signature: /admin/email/signature/ the address was not added then, now it sends an individual one, but how can I change it for non-individual...?
2 click action in procedure https://box.fialan.com/admin/shop/workflow/56/procedure/100/?status=0
Send an email notification to a contact from the add. process fields
this action was sending the signature with WebProduction at the bottom...
in the case of an individual signature: /admin/email/signature/ the address was not added then, now it sends an individual one, but how can I change it for non-individual...?
14.05.2021, 15:02
Original comment available on version: ru
Good afternoon. You are using signature:
<hr />
Sincerely, [name]<br>
[company]<br>
<br>
[company] in your case is taken from the Company name setting https://box.fialan.com/admin/shop/settings/im-contacts/ from here. Changed the signature in the specified place - try sending a letter
<hr />
Sincerely, [name]<br>
[company]<br>
<br>
[company] in your case is taken from the Company name setting https://box.fialan.com/admin/shop/settings/im-contacts/ from here. Changed the signature in the specified place - try sending a letter
14.05.2021, 15:52
Original comment available on version: ru
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