Problem uploading images via excel file
good afternoon!
Importing via excel file
1. uploaded a file where the address of the additional image was registered. Instead of downloading an additional image, the system updated the main one.
2. I upload the file again, I already update the fields of the main image and additional ones. image. The base does not change. The add-on won't load. As it was the main thing, it remains only https://prnt.sc/venpr3
Original question is available on version: ru
Importing via excel file
1. uploaded a file where the address of the additional image was registered. Instead of downloading an additional image, the system updated the main one.
2. I upload the file again, I already update the fields of the main image and additional ones. image. The base does not change. The add-on won't load. As it was the main thing, it remains only https://prnt.sc/venpr3
Answers:
Good afternoon. Image loading does not happen immediately, but on a hourly basis. Those. if you uploaded the file now, the photo will appear on the product ~ in an hour. Accordingly, all imports should be made taking this fact into account and not importing the same file with different photo values every few minutes. Make a test product, upload a photo to it 1 time, wait an hour and everything will be fine.
06.11.2020, 15:52
Original comment available on version: ru
Dimitri, I did it last night. As a result, the new image was not added. And the main thing is lost.
According to today's test, ok, I'm waiting for an hour, I'll unsubscribe.
According to today's test, ok, I'm waiting for an hour, I'll unsubscribe.
06.11.2020, 15:57
Original comment available on version: ru
The hour has passed. The changes have passed.
The main image has been re-uploaded. Extra not added.
What to do? We need to upload additional photos
The main image has been re-uploaded. Extra not added.
What to do? We need to upload additional photos
06.11.2020, 16:28
Original comment available on version: ru
Please attach your file to me (leave one product there) and a link to the product you want to change with this file, I'll see what's wrong with the photos
06.11.2020, 16:30
Original comment available on version: ru
Here you catch
https://2449470.ru/admin/shop/products/451644/edit/
https://2449470.ru/admin/shop/products/451644/edit/
06.11.2020, 16:42
Original comment available on version: ru
Brought you a block of additional images. And extra. the photo is there. The block was simply not in the settings and you add. photo of course not seen
06.11.2020, 17:05
Original comment available on version: ru
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