Problems after upgrading to MVP
After the update, there were problems in finance and payments.
1. Incomplete information from the bank is drawn into the bank.
Within 3 days there is an incomplete retraction of data from Privat.
in particular
payment 24-01-22 15:20
payment 25-01-22 14:50
payment 27-01-22 16:17 and 16:33
The rest of the data on the bank that day passed and was drawn in as standard.
2. When creating payments, there is no possibility to select the date of the created payment. You can restore the existence of the date when creating payments.
Original question is available on version: ru
1. Incomplete information from the bank is drawn into the bank.
Within 3 days there is an incomplete retraction of data from Privat.
in particular
payment 24-01-22 15:20
payment 25-01-22 14:50
payment 27-01-22 16:17 and 16:33
The rest of the data on the bank that day passed and was drawn in as standard.
2. When creating payments, there is no possibility to select the date of the created payment. You can restore the existence of the date when creating payments.
Answers:
Hello,
1. what exactly was the action to import these payments?
2. this field depends on the system settings "Allow to change the date of the payment" - you have it disabled
1. what exactly was the action to import these payments?
2. this field depends on the system settings "Allow to change the date of the payment" - you have it disabled
28.01.2022, 17:34
Original comment available on version: ru
Zamogilny Dmitry
OneBox production wrote:
Hello,
1. what exactly was the action to import these payments?
2. this field depends on the system settings "Allow to change the date of the payment" - you have it disabled
Hello.
1. What action was to import these payments? The same action that imports other payments that are drawn in by integration with Privat24. As a programmer, I don't understand this.
2. Tell me where you can enable "Allow to change the date of the payment"
31.01.2022, 17:43
Original comment available on version: ru
1. Check Privat 24 integration
2. Check automatic actions, look for those that take payments from Privat
screenshots 1039 - 1042
2. Check automatic actions, look for those that take payments from Privat
screenshots 1039 - 1042
31.01.2022, 19:04
Вячеслав Легеза
Original comment available on version: ru
Zabarauskas Svetlana Petrasovna wrote:
Zamogilny Dmitry
OneBox production wrote:
Hello,
1. what exactly was the action to import these payments?
2. this field depends on the system settings "Allow to change the date of the payment" - you have it disabled
Hello.
1. What action was to import these payments? The same action that imports other payments that are drawn in by integration with Privat24. As a programmer, I don't understand this.
2. Tell me where you can enable "Allow to change the date of the payment"
1. It can be understood from the file that the data of any particular account was not exported. Can you check the auto-actions and indicate which action applies to this Privatbank account?
http://vicbox.org.ua/admin/auto/action/
2. This system setting is on the page
http://vicbox.org.ua/admin/shop/settings/finance/
01.02.2022, 16:42
Original comment available on version: ru
item 2 turned out to be done.
p. 1, only one account works for me 26005052229682,
the second account 5457082227672008 was not retracted and is not being retracted.
Maybe you need to enter the uban number? will it make the impossibility of error?
p. 1, only one account works for me 26005052229682,
the second account 5457082227672008 was not retracted and is not being retracted.
Maybe you need to enter the uban number? will it make the impossibility of error?
02.02.2022, 14:36
Original comment available on version: ru
After changing the card number to the uban number, I completely stopped pulling data from private. What to do? Help to restore the work of private
03.02.2022, 14:53
Original comment available on version: ru
I noticed that payments appeared in the box
http://vicbox.org.ua/admin/shop/finance/payment/7741/control/
http://vicbox.org.ua/admin/shop/finance/payment/7740/control/
http://vicbox.org.ua/admin/shop/finance/payment/7739/control/
http://vicbox.org.ua/admin/shop/finance/payment/7738/control/
Has the issue with importing payments been resolved?
http://vicbox.org.ua/admin/shop/finance/payment/7741/control/
http://vicbox.org.ua/admin/shop/finance/payment/7740/control/
http://vicbox.org.ua/admin/shop/finance/payment/7739/control/
http://vicbox.org.ua/admin/shop/finance/payment/7738/control/
Has the issue with importing payments been resolved?
09.02.2022, 17:12
Original comment available on version: ru
The problem is not solved, the bank does not work. Payments are made manually. The enterprise cannot fail to work, because import from the bank does not work.
10.02.2022, 17:41
Original comment available on version: ru
You must use this account format 26005052229682 to import payments
10.02.2022, 18:14
Original comment available on version: ru
but this format is no longer used by the bank, and there is no way to recognize it
11.02.2022, 10:27
Original comment available on version: ru
and I also want to note that I initially applied with the problem that the retraction of account statements 26005052229682 does not work
11.02.2022, 10:33
Original comment available on version: ru
Zamogilny Dmitry
OneBox production wrote:
You must use this account format 26005052229682 to import payments
yesterday I tested the import of payments specifically for this account number, it worked
please change the action settings and check the import of payments
11.02.2022, 13:25
Original comment available on version: ru
On your recommendation, I entered the account 26005052229682
the bank began to get involved, but again with errors.
How can I make this integration work correctly.
the bank began to get involved, but again with errors.
How can I make this integration work correctly.
11.02.2022, 14:16
Original comment available on version: ru
To create a payment, the system needs to find its client. With the current settings of the action, the system searches for it only by the external id and does not find it, therefore it skips it.
In the screenshot, this value is 2937014119
Clients with external id 3330515326 and 2495808691 were also not found among new payments
At the same time, the client "Replenishment of Privat-24 cards of legal entities" was found by external id 14360570 and payments for it were successfully imported
As a way out of the situation, you can enable the setting of the action If the client is not found, create it according to the data from the payment (as the name of the client will be set in the payment field AUT_CNTR_NAM).
See an example of payment data here https://1b.app/en/forum/integration-with-onebox/6147-avtoklient-privat24/
In the screenshot, this value is 2937014119
Clients with external id 3330515326 and 2495808691 were also not found among new payments
At the same time, the client "Replenishment of Privat-24 cards of legal entities" was found by external id 14360570 and payments for it were successfully imported
As a way out of the situation, you can enable the setting of the action If the client is not found, create it according to the data from the payment (as the name of the client will be set in the payment field AUT_CNTR_NAM).
See an example of payment data here https://1b.app/en/forum/integration-with-onebox/6147-avtoklient-privat24/
11.02.2022, 18:27
Original comment available on version: ru
You are a professional and you are talking to an amateur. Based on my understanding of your answer:
When pulling in, each payment will be assigned a new client, which, apart from the new id, will have no information. It doesn't suit me.
Is this solution possible then:
At the moment, when a payment is pulled in, they are not automatically correlated with created orders. I open each payment and manually bind the paid order.
You can schedule one unrecognized client to which the unrecognized ID is credited. I have such a Wirth client, on which I reset the amount of household activities. I don't mind treating it as a payment from an unidentified customer and then changing the payment to the right customer manually.
After all, I still look at the bank for each payment and link all payments for orders manually.
When pulling in, each payment will be assigned a new client, which, apart from the new id, will have no information. It doesn't suit me.
Is this solution possible then:
At the moment, when a payment is pulled in, they are not automatically correlated with created orders. I open each payment and manually bind the paid order.
You can schedule one unrecognized client to which the unrecognized ID is credited. I have such a Wirth client, on which I reset the amount of household activities. I don't mind treating it as a payment from an unidentified customer and then changing the payment to the right customer manually.
After all, I still look at the bank for each payment and link all payments for orders manually.
12.02.2022, 15:44
Original comment available on version: ru
In action there is a setting "If the client is not found in the system, then create a payment on"
I think she will suit you
I think she will suit you
14.02.2022, 12:26
Original comment available on version: ru
Hello. So far it's working flawlessly. I'm testing.
18.02.2022, 14:24
Original comment available on version: ru
Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter.
Log in and comment
Copyright © OneBox 2024
