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Good afternoon!
After the update, the recordings of conversations stopped pulling up (when trying to listen, the recording writes is temporarily unavailable), how to solve this?
04.02.2021, 17:23
Original comment available on version: ru


Ocheretenko Sergey
ENZIM wrote:
Good afternoon!
After the update, the recordings of conversations stopped pulling up (when trying to listen, the recording writes is temporarily unavailable), how to solve this?

see integration settings
or give a concrete example
04.02.2021, 17:25
Original comment available on version: ru

For example, you can see in our box any call for 02/04/2021 from Operator Ukraine

Ustimenko Igor
see integration settings
or give a concrete example
04.02.2021, 19:18
Original comment available on version: ru

They didn’t work for you even before the update, I’m sure of this.
Because in your telephony asterisk in the settings the checkbox "Ignore path (path) when downloading a file" is not enabled
If you enable it, then everything will work.
05.02.2021, 10:25
Original comment available on version: ru

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