1b.app
Link copied -

Display the customer's preferred delivery and payment methods on the customer's card

There is a task to record in the Client's card the methods of delivery and payment that the Client has chosen and which he prefers.
This is necessary in order to automate the solving of problems by processes when we create them by hand, for example.
Tried to display system fields in the Client's card that would be associated with standard system applications:
- Delivery methods;
- Payment methods.
It seemed impossible to do this.
Made appropriate additional contact card fields.
But when it came to copying the values from these fields into the process, I reached a dead end again.
Because the actions I planned to use do not allow copying.
1. Copy the value of the additional field of the contact to the additional field of the process
everything is fine with this one, we can transfer the necessary values from the contact card to the process.
2. Copy process fields
There is no option to copy values from additional process fields to process fields:
- Method of delivery;
- Payment met
Original question is available on version: ua Вячеслав Легеза

Answers:

Легеза Вячеслав iCOLOR OneBox
ФОП Легеза В.В.
Personal license
Leave a message in this thread and the user's contacts will be shown to you
Or, how much would it cost to upgrade to bring the methods directly to the card?
14.09.2022, 12:23
Вячеслав Легеза Original comment available on version: ua

Olmonic Olmonic
Інтегратор OneBox
Personal license
Leave a message in this thread and the user's contacts will be shown to you

Legeza Vyacheslav Valerianovych
iCOLOR OneBox (FOP LEGEZA VIACHESLAV VALERIANOVYCH) wrote:
There is a task to record in the Client's card the methods of delivery and payment that the Client has chosen and which he prefers.
This is necessary in order to automate the solving of problems by processes when we create them by hand, for example.
Tried to display system fields in the Client's card that would be associated with standard system applications:
- Delivery methods;
- Payment methods.
It seemed impossible to do this.
Made appropriate additional contact card fields.
But when it came to copying the values from these fields into the process, I reached a dead end again.
Because the actions I planned to use do not allow copying.
1. Copy the value of the additional field of the contact to the additional field of the process
everything is fine with this one, we can transfer the necessary values from the contact card to the process.
2. Copy process fields
There is no option to copy values from additional process fields to process fields:
- Method of delivery;
- Payment method,
to use them further to automate transitions.
What solution do you offer?
Will it be necessary to modify it to display the necessary variables in the settings of the Copy process field action. Then how much will the renovation cost?

Data can be transferred by the action "Fill in the process or contact field"
There is a "delivery method"
14.09.2022, 12:43
Інтегратор CRM+ERP. Компания Olmonic Original comment available on version: ua

Легеза Вячеслав iCOLOR OneBox
ФОП Легеза В.В.
Personal license
Leave a message in this thread and the user's contacts will be shown to you

Olesya Morozova
Olmonic - FOP MOROZOVA O.P. wrote:
Data can be transferred by the action "Fill in the process or contact field"
There is a "delivery method"

thank you
indeed yes, but an additional question arises, what format the variable should be
as written in the action, used a variable for correspondence in the following format:
{|$customorder_UNISposoboplatibp|}
screenshot 1321
but nothing in the process has changed, although the value is there in the contact card
screens 1322 and 1323
14.09.2022, 13:34
Вячеслав Легеза Original comment available on version: ua

Olmonic Olmonic
Інтегратор OneBox
Personal license

Legeza Vyacheslav Valerianovych
iCOLOR OneBox (FOP LEGEZA VIACHESLAV VALERIANOVYCH) wrote:

Olesya Morozova
Olmonic - FOP MOROZOVA O.P. wrote:
Data can be transferred by the action "Fill in the process or contact field"
There is a "delivery method"

thank you
indeed yes, but an additional question arises, what format the variable should be
as written in the action, used a variable for correspondence in the following format:
{|$customorder_UNISposoboplatibp|}
screenshot 1321
but nothing in the process has changed, although the value is there in the contact card
screens 1322 and 1323


In the payment methods, is there such a method specified in the contact card?
Variable from the directory of variables.
Should work in your case.
14.09.2022, 14:06
Інтегратор CRM+ERP. Компания Olmonic Original comment available on version: ua

Легеза Вячеслав iCOLOR OneBox
ФОП Легеза В.В.
Personal license
Leave a message in this thread and the user's contacts will be shown to you

Olesya Morozova
Olmonic - FOP MOROZOVA O.P. wrote:
In the payment methods, is there such a method specified in the contact card?

the names match but no action fires to update the value from the card to the process
chest 1324
action setting on chest 1325
16.09.2022, 10:12
Вячеслав Легеза Original comment available on version: ua

Olmonic Olmonic
Інтегратор OneBox
Personal license
Leave a message in this thread and the user's contacts will be shown to you
Look at the settings of other procedures.
Maybe there is an action that does not work.
The video showed that the field from the card fills the field in the process https://www.screencast.com/t/cj2MEd39T1
16.09.2022, 11:55
Інтегратор CRM+ERP. Компания Olmonic Original comment available on version: ua

Ярина
Personal license
to fill in the system fields Method of payment and Method of delivery, you need to write down their IDs in the order. i.e. a reference book is needed
16.09.2022, 17:15
Original comment available on version: ua

Легеза Вячеслав iCOLOR OneBox
ФОП Легеза В.В.
Personal license
Leave a message in this thread and the user's contacts will be shown to you

Olesya Morozova
Olmonic - FOP MOROZOVA O.P. wrote:
Look at the settings of other procedures.
Maybe there is an action that does not work.
The video showed that the field from the card fills the field in the process https://www.screencast.com/t/cj2MEd39T1

Hooray! everything worked out at last
I hacked and instead of the variable from the additional field of the contact card, I pulled the variable from the additional field of the process
Olesya, thank you very much!
16.09.2022, 20:59
Вячеслав Легеза Original comment available on version: ua

Легеза Вячеслав iCOLOR OneBox
ФОП Легеза В.В.
Personal license
Leave a message in this thread and the user's contacts will be shown to you

Yaryna
The integrator wrote:
to fill in the system fields Method of payment and Method of delivery, you need to write down their IDs in the order. i.e. a reference book is needed

no, it is not necessary to do so
I used the values in the settings of an additional field with a drop-down list type in which I wrote possible values that match the names of the system values that I record in the applications: Payment and delivery methods
16.09.2022, 21:02
Вячеслав Легеза Original comment available on version: ua

Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter. Log in and comment