The problem with fiscalization of a return check

[quote] Farkhshatov Rodion wrote: The following checkbox is checked in the action settings: Transfer the shipping amount as a surcharge. Apparently it doesn't work on return. [/quote] Actually, if there is a shipping cost, it is transferred as a surcharge (discount with the EXTRA_CHARGE type). No other algorithm of work in this setting is provided to correct something.

Then what's wrong?

Maybe the amount of the process without delivery is transferred to the return check?

[quote] Farkhshatov Rodion wrote: Then what's wrong? [/quote] this question is more correct to Checkbox tech support here is the body of the request: {"delivery":{"email":"mysterychaos@mail.ru"},"goods":[{"good":{"code":"473889","name":"\u0411\u0430\u043b\ u044c\u0437\u0430\u043c \u0434\u043b\u044f \u0413\u0443\u0431 \u00ab\u041a\u043b\u0443\u0431\u043d\u0438\u043a\u0430\u00bb Greenmland Balm & butter Lip Baluberry3" ,"barcode":"","price":21000},"quantity":1000,"is_return":true},{"good":{"code":"473890","name":"\u0411\ 3.9" ,"barcode":"","price":21000},"quantity":1000,"is_return":true}],"discounts":[{"type":"EXTRA_CHARGE","mode":"VALUE" ,"value":5000,"name":"\u0414\u043e\u0441\u0442\u0430\u0432\u043a\u0430"}],"payments":[{"type":"CARD","value": 42000,"label":"\u041a\u0430\u0440\u0442\u043a\u0430"}]} [quote] Farkhshatov Rodion wrote: Maybe the amount of the process without delivery is transferred to the return check? [/quote] Shipping is passed as a surcharge, as it sounds in the above setting. I can assume that with a return check this may not be taken into account on the Checkbox side. I recommend asking them how to proceed in this case.

so in the check there are two goods for 210 UAH = 420 and discount 50 UAH and the payment is transferred to 420 UAH the amount of the check cannot be 420 UAH if there is a discount of 50 UAH here and writes an error that the amount of the check and payment are not equal

[quote] Tyndyk Maxim Vadimovich OneBox production wrote: Actually, if there is a shipping cost, it is transferred as a surcharge (discount with the EXTRA_CHARGE type). [/quote] This is described in the first comment, and it should be transferred according to the documentation, as far as I understood Maxim's comment

[quote] Tyndyk Maxim Vadimovich OneBox production wrote: "payments":[{"type":"CARD","value":42000,"label":"\u041a\u0430\u0440\u0442\u043a\u0430"}]} [/quote] The payment is transferred in the amount of 420 UAH - this setting does not work correctly. On return, send a payment for the amount of the process (regardless of the presence of payments). The amount of delivery is not taken into account in the amount of the process. Please correct.

[quote] Farkhshatov Rodion wrote: The amount of delivery is not taken into account in the amount of the process. Please correct. [/quote] According to the terms of reference, the cost of delivery, as well as discounts, are transferred by separate discounts / surcharges. Actually, there is nothing to fix. If you need to modify so that the cost of delivery is added to the amount of the process (when transferring payments) - finalizing such a setting will take 1 hour.

What technical task? We are talking about our specific revision, which clearly says to transfer the final amount of the process - https://1b.app/ru/support/cashier_and_software_ppo/9971-oshibka-pri-fiskalizatsii-vozvratnogo-cheka/ The checkbox was specially modified so that there was no dependence on payments or anything else, and the total amount of the process was transferred. Why is shipping not included in the transferred amount? Doesn't she belong to the process? Fix the problem. [file]12252[/file]

Thanks to