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Payment binding. Error

Good afternoon, there was a problem, unloaded payments are sometimes automatically pulled up to one client for some reason * Lyudmila. In these payments, there is no order number for which, theoretically, a payment could be tied up. Tell me, please, what could it be?
Original question is available on version: ru

Answers:

Automatically, all payments are pulled to the "Contact for payments", but selective items are pulled to the client, and outgoing payments are also sometimes tied to it.
07.05.2023, 13:33
Original comment available on version: ru

Good afternoon.
Please specify the link to your OneBox - we will check the settings of your payment import action.
Most likely, according to the data from the payment, it was not possible to find a contact in the system, it was not indicated to create contacts and the default contact was specified for whom in this case to create payments.
25.05.2023, 12:19
Original comment available on version: ru

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