Today, letters to the supplier stopped being sent
Today, letters to the supplier stopped being sent. At the "Order sent automatically" stage, the sending of a document with a list of goods to the supplier is configured.
https://feshemebel.crm-onebox.com/admin/shop/workflowstatus/126/action/new/
Please check why it stopped working.
Original question is available on version: ua
https://feshemebel.crm-onebox.com/admin/shop/workflowstatus/126/action/new/
Please check why it stopped working.
Answers:
Good day. I opened the process 73832, it went to the stage yesterday - the document and the letter are in the system. Can you give an example of a process where a letter was not sent?
19.09.2023, 10:43
Original comment available on version: ua
The system shows that it was sent, but in fact the letter was not sent.
21.09.2023, 19:03
Original comment available on version: ua
Check the mail connection is correct. Most likely, an smtp connection error
22.09.2023, 09:41
Original comment available on version: ua
Checked all settings. Everything is correct, but the mail still does not work. What could be the problem?
25.09.2023, 10:39
Original comment available on version: ua
Your letter is from buy@f***.com.ua, I open the settings and there is an error https://monosnap.com/direct/lve8cMNeXnnHmwhkM9h7ZgJHRcVCoA
25.09.2023, 11:19
Original comment available on version: ua
Yes, it gives an error. But I set everything up correctly.
25.09.2023, 13:48
Original comment available on version: ua
Login and password are correct. I copy them and enter them in Google mail.
25.09.2023, 13:49
Original comment available on version: ua
Good day.
You are using Google mail, and Google is very security conscious. Connecting a third-party device simply won’t work. (it's always tedious to go through the check...)
Errors you see:
IMAP: [AUTHENTICATIONFAILED] Invalid credentials (Failure) Too many login failures
SMTP: SMTP FAIL connect for login: buy@feshmebel.com.ua
They say that Google has blocked the IP address from which you are trying to connect.
I recommend that you disable the integration for a couple of days, and then connect your email using the application password.
You can read about it here:
https://1b.app/ru/forum/mail-management-solutions/14181-oshibka-integratsii-inte...
https://1b.app/ru/forum/mail-management-solutions/16620-ne-pidklyuchaietsya-gmai...
You are using Google mail, and Google is very security conscious. Connecting a third-party device simply won’t work. (it's always tedious to go through the check...)
Errors you see:
IMAP: [AUTHENTICATIONFAILED] Invalid credentials (Failure) Too many login failures
SMTP: SMTP FAIL connect for login: buy@feshmebel.com.ua
They say that Google has blocked the IP address from which you are trying to connect.
I recommend that you disable the integration for a couple of days, and then connect your email using the application password.
You can read about it here:
https://1b.app/ru/forum/mail-management-solutions/14181-oshibka-integratsii-inte...
https://1b.app/ru/forum/mail-management-solutions/16620-ne-pidklyuchaietsya-gmai...
25.09.2023, 14:47
Original comment available on version: ru
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